Host - Philadelphia, United States - Mamajuana Cafe

Description

• Greet guests with a warm and welcoming attitude, making them feel valued and appreciated from the moment they arrive.
• Manage the waitlist and seating arrangements efficiently, ensuring a smooth flow of guests throughout the dining experience.
• Communicate effectively with the serving staff, kitchen, and management to coordinate table turnovers and optimize guest satisfaction.
• Maintain a tidy and organized host stand area, including managing reservations and answering guest inquiries.
• Provide exceptional customer service by anticipating guest needs and addressing any concerns with professionalism and care.

Requirements:

• Previous experience in a hospitality or customer service role is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude and a passion for creating positive guest experiences.
• Flexibility to work evenings, weekends, and holidays as needed.