Operations Coordinator - Hyde Park

Department · BSD MED - Emergency Medicine - Administrative Support · About the Department · The University of Chicago Section of Emergency Medicine has a distinguished 30+ year history of leadership in clinical care, education, and research. Home to one of the nation's oldest Eme ...

Job description

Department

BSD MED - Emergency Medicine - Administrative Support

About the Department

The University of Chicago Section of Emergency Medicine has a distinguished 30+ year history of leadership in clinical care, education, and research. Home to one of the nation's oldest Emergency Medicine residency programs and several innovative fellowship programs, the Section is nationally recognized for its contributions to prehospital and EMS systems, resuscitation research, and the training of academic leaders in emergency medicine.

Job Summary

The Operations Coordinator provides specialized operational, administrative and financial support to the Section Administrator and serves as a key partner in ensuring the effective management of faculty, staff, and clinical programs. This role takes ownership of financial analysis, operational oversight, and project management activities that support both short-and long-term Section goals. Working independently and collaboratively with leadership, this individual identifies opportunities to enhance efficiency, strengthens financial oversight, and ensures smooth functioning of administrative and clinical operations.

This role requires an in-office presence at least three days per week.

Responsibilities

• Partners with Section Administrator to oversee daily operations, supporting faculty, staff, and trainees across multiple sites.

• Help establish and implement administrative and operational goals, policies, and procedures, ensuring compliance and consistency.

• Coordinates projects across clinical, educational, and research missions, tracking milestones and reporting progress to leadership.

• Prepares, reviews, and monitors budgets, financial forecasts, and pro-forma analyses for clinical programs.

• Analyzes expenditures, staffing costs, and revenue streams to identify trends, risks, and opportunities.

• Develops financial dashboards, metrics, and reporting tools to support data-driven decision-making.

• Provides analytic support for faculty compensation models, staffing projections, and new business opportunities.

• Prepares briefing materials, presentations, and special reports for leadership, highlighting financial and operational performance.

• Supports recruitment, onboarding, and retention efforts for staff and/or faculty, ensuring efficient processes.

• Serves as a point of contact for leadership, triaging communications and ensuring timely follow-up on key priorities.

• Contributes to process improvement initiatives, developing documentation, training materials, and operational guidelines.

• Provides administrative support for a leader. Stays informed of activities relating to programs and initiatives, apprising the leader of issues when deemed necessary. Coordinates information flow from leader's office.

• Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. Manages a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Advanced degree.

Experience:

• Experience with faculty compensation models, cost analysis, and pro-forma development.

• Familiarity with healthcare reimbursement, revenue cycle, and hospital/department budgeting practices.

• Proficiency with data visualization and financial reporting tools (e.g., Tableau, Power BI).

Preferred Competencies

• Strong skills in budgeting, forecasting, and variance analysis.    

• Ability to build and interpret financial models, dashboards, and reports.

• Knowledge of healthcare finance (e.g., cost-per-shift, provider compensation models, pro-formas).

• Demonstrated ability to oversee complex administrative and clinical operations across multiple sites.

• Skilled in developing, implementing, and improving processes, policies, and workflows.

• Strong organizational abilities to manage concurrent projects and deadlines.

• Ability to analyze data, identify trends, and translate insights into actionable recommendations.

• Proactive in identifying risks, inefficiencies, and opportunities for improvement.

• Comfortable making decisions in ambiguous or evolving situations.

• Acts as a trusted partner and advisor to senior leadership.

• Skilled in building relationships across faculty, staff, and hospital/departmental leadership.

• Ability to influence without direct authority and drive consensus across stakeholders.

• Excellent verbal and written communication skills, including the ability to prepare clear reports, presentations, and proposals.

• Strong listening skills and the ability to translate complex financial/operational data into accessible information for diverse audiences.

Application Documents

• Resume (required)

• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Hourly

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FLSA Status

Non-Exempt

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Pay Range

$ $31.25

The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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