unit clerk - Phoenix, AZ, United States - State of Arizona

Description

DEPT OF HEALTH SERVICES

The Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care.

ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery.

Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one's overall quality of life.

The Arizona State Hospital has a wide range of positions available, from our direct care staff, Nurses and Behavioral Health Technicians to Social Workers, Rehabilitation Specialist and Security to name a few.

The Arizona State Hospital also offers 12 hour shifts for our Direct Care staff as well as some alternative work schedules, flexible hours for non-direct care staff.

We offer a robust benefit package, including the ADHS Student Loan Assistance Program where eligible employees can receive up to $437.50 per month for their outstanding student loans.

Come check us out and see how you can make a difference in the lives of all Arizonans.


UNIT CLERK

Job Location:
Arizona State Hospital

Address: 501 N 24th Street, Phoenix, AZ, 85008


Posting Details:

Salary:
$36,110

Grade: 15


Closing Date:
Open until Filled


Job Summary:

This position provides administrative support at the direction of the Psychiatric Nurse Unit Manager and/or the Assistant Nurse Executive Officer.

Job Duties:
Prepares memos, summaries, and reports

Making copies, keeps unit forms organized, current, and available

Records, transcribes, and distributes unit meeting minutes

Answers phone calls and refers to appropriate department and/or enters appropriate information (sick calls, pick up shifts, ect.) on appropriate tracking system

Help to maintain registry files and keep up to date for the staffing office.

Infotronics and ABS updates when staff call off or pick up an extra shift.

Communicate with other departments when staff call off or are not current on requirements.

Participates in the admitting process by notifying assigned treatment team members, communicating with the admissions office and obtaining the health record.

Organizes patient information related to outpatient appointments and assembles patient information for discharge packet.

Provides assistance to other units at the Hospital in the absence of their Nursing Unit Clerk.

Monitors unit compliance with regulatory agency and infection control standards

Keeps accurate and orderly files

Maintains policy and protocol manuals.

Obtains signatures for laboratory tests and maintains laboratory book on the unit

Other duties as assigned as related to the position (typically 5% - 10%)


Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Composition of the health record.
• Policies and procedures related to patient

confidentiality.

• Laboratory requisitions/protocols.
• Patient clinic appointments.
• Performance Management (PM), and

Continuous Quality Improvement (CQI) and

Lean methodologies.

• Computer programs (excel, microsoft,

google)

• Infotronics

Skill in:

• Assertive communication.
• Gathering patient information for

appointments, discharge, etc.

• Organizing and ordering office supplies and

forms.

• Taking minutes for unit meetings.
• Organization
• Time management

Ability to:

• Address customers in a helpful and

courteous manner.

• Handle multiple requests, ability to multitask.
• Recognize situations that require

supervisory assistance and report them

promptly.

• Support a diverse multi-cultural workforce

that reflects the community, promotes equal

opportunity at all levels of public

employment, and creates an inclusive work

environment that enables all individuals to

perform to their fullest potential free from

discrimination.


Selective Preference(s):
High School Diploma or GED, or similar credential is required and at least two years of administrative support experience. Preference will be given to candidates with administrative support experience in a hospital or correctional setting


Pre-Employment Requirements:
Drivers License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).


Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:

− Affordable medical and dental insurance plans

− Paid vacation and sick time

− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)

− 10 paid holidays per year

− Wellness program and plans

− Life insurance

− Short/long-term disability insurance

− Defined retirement plan

− Award winning Infant at Work program

− Credit union membership

− Transit subsidy

− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Retirement:
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.


Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.