Manager, Operational Excellence - Allentown
1 month ago

Job summary
The Manager of Operational Excellence – Process Innovation drives efficiency and continuous improvement across assigned operational areas.This role develops and maintains operational workflows, standard operating procedures (SOPs), and role-specific playbooks to ensure processes are documented, optimized,
and consistently applied.
JOB DUTIES AND RESPONSIBILITIES:
- Design and implement key operational processes,SOPs,and role-specific playbooks for assigned functional areas to drive operational consistency,scaleability,and alignment with organizational objectives.
- Lead continuous improvement of key operational processes in collaboration with Operations teams,l Leveraging data-driven insights western best practices to enhance efficiency,reduces variability,deliver more patient-centric care.
Job description
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