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- Serves as the Lead File/Scanning Clerk, leads seven (7) GS-4 File/Scanning Clerks, responsible for the control of a large volume of patients' medical record scanning, ensures that assignments are carried out, by performing a wide range of duties. Ensures work is disseminated appropriately and notifies supervisor of any backlog.
- Maintains workload and productivity reports for the unit. Performs duties related to the receipt, scanning, indexing, and destruction of non-electronic health and administrative information for the File Room/Scanning Unit. The employee will interface with personal computer (PC) applications, as well as numerous Electronic Health Record or VISTA applications.
- The employee must be flexible in order to undertake a variety of miscellaneous duties assigned by the Supervisor. Delineates workflow among employees so that it is evenly distributed. Adjusts work assignments as needed to cover peak periods, leaves, and vacancies. Prioritizes work to assure completion of scanning within specified times.
- Ensures work is disseminated appropriately and notifies supervisor of any backlog. The employee must be flexible in order to undertake a variety of miscellaneous administrative duties.
- Resolves simple, informal complaints of employees referring others to the supervisor. Informs employees of available services and employee activities. Reports to supervisor on performance, progress, and training needs of employees and on potential disciplinary actions. Promptly informs Supervisor of any unusual complex or problem situations confronting the daily unit operations that cannot otherwise be resolved. Provides supervisor with suggestions as requested concerning promotions, reassignments, recognition of outstanding performance, and personnel needs. Identifies and recommends needs regarding future staffing, equipment, and space.
- Promotes a positive image of this Medical Center with emphasis on customer service by treating patients, co-workers, and medical center personal with courtesy and respect. Responds to customers' needs in a positive and efficient manner. Fully protects the confidentiality of customer information, access to computer files and release of access codes, per established guidelines and policy. Employs a cooperative attitude in interactions with co-workers and supervisors. Regularly and cooperatively assists other coworkers when needs arise.
- Performs other duties as required.
Lead File Clerk - Cincinnati, United States - Department Of Veterans Affairs
Description
Summary
This position is located in the Health Information Management Section (HIMS) under Patient Business Service (PBS). The primary duty of this position is to serve as a work leader in the File Room/Scanning Unit of HIMS at the Cincinnati VA Medical Center.
Duties
Major Duties:
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Lead File Clerk/PD914270
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required