- Multi-Tenant and Private Cloud environments
- OS and anti-virus management
- Full server and network device monitoring and management
- Managed backup and vaulting
- Managed disaster recovery and replication
- Managed firewall and network appliances
- Managed IPS/IDS appliances
- Maintenance, change management, issue resolution, lifecycle management and support of server, storage, network systems for DartPoints customer facing platforms
- Manage availability of multi-tenant cloud platforms, delivering 99.999% uptime SLA to customers
- New customer provisioning and services installation
- Escalation resource for Customer Support Teams
- Act as final-tier escalation for critical incidents; participate in 24×7 on-call rotation
- Maintain a working level of proficiency with all DartPoints services
- Other as assigned by your supervisor
- Associates Degree in Network Services, Information Technology, Systems Administration, or other technical discipline and 2 - 4 years of applicable experience
- 2-5 years hands-on experience managing Nutanix HCI in production including deployment and migrations
- Deep expertise with Veeam Backup & Replication and/or Zerto in multi-site replication in enterprise or service-provider environments
- Strong knowledge of hypervisors (Nutanix AHV required; VMware ESXi highly desired)
- Comfortable with physical data center tasks: racking, cabling, smart hands, hardware break-fix, and DCIM tools
- General understanding of IP networking is required
- Excellent verbal and written communications skills
- Excellent documentation skills
- Strong attention to detail, making and keeping commitments and meeting deadlines
- Relevant certifications strongly preferred: NCP-MCI, VCP-DCV
- Employees must complete individual quarterly objectives as assigned
- Employees must demonstrate commitment to all corporate core values: Customers First, Integrity, Initiative, Problem-Solving
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Infrastructure Services Engineer - Cincinnati - Dartpoints Operating Company
Description
Position Summary
The Infrastructure Services Engineer is responsible for working in a team environment to support and enhance the development and management of DartPoints' Infrastructure Services line of products and customers.
DartPoints' suite of Infrastructure Services includes:
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Service Engineer
Only for registered members Cincinnati
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Field Services Engineer
Only for registered members Cincinnati Metropolitan Area
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Engineering Services Technician
Only for registered members Metcut Cincinnati - Rosslyn, Cincinnati, OH, US
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Infrastructure Services Engineer
Only for registered members Cincinnati, OH
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Field Service Engineer
Only for registered members Cincinnati, OH
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Infrastructure Services Engineer
Only for registered members Cincinnati, OH
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Technical Service Engineer
Only for registered members Cincinnati, OH
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Field Service Engineer
Only for registered members Cincinnati
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Field Services Engineer
Only for registered members Cincinnati
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Field Service Engineer
Only for registered members Cincinnati
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Engineering Services Technician
Only for registered members Cincinnati
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Engineer, Service II
Only for registered members Cincinnati, OH
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Field Service Engineer
Only for registered members Cincinnati
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Customer Service Engineer
Only for registered members Cincinnati
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Field Service Engineer
Only for registered members Cincinnati
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Field Service Engineer
Only for registered members Cincinnati
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Traveling Field Service Engineer
Only for registered members Cincinnati, OH
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Field Service Engineer
Only for registered members Cincinnati
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Customer Service Sales Engineer
Only for registered members Cincinnati Metropolitan Area
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Field Service Engineer
Only for registered members Cincinnati
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Field Service Engineer
Only for registered members Cincinnati