Customer Service Representative - Tallahassee - Novalink Solutions

    Novalink Solutions
    Novalink Solutions Tallahassee

    1 day ago

    $65,000 - $125,000 (USD) per year *
    Description
    Job Description
    Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants.
    Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

    Knowledge, Skills and Abilities:

    • High school diploma, general education degree, or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support a plus

    Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

    Requirements
    Skill
    Required / Desired
    Amount
    of Experience
    Ability to speak and understand English
    Required
    High school diploma, general education degree, or equivalent.
    Required
    Experience in a professional work environment
    Required
    2
    Years
    Ability to stay calm when customers are stressed or upset.
    Required
    Comfortable using computers.
    Required
    Experience working with customer support a plus
    * This salary range is an estimation made by beBee
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