- Carrying out Service / Maintenance activities at our client's site.
- Carrying out refurbishment (RMAs) of client's equipment at Matcon Americas.
- Producing spares and service quotes from time to time.
- Planning & booking of travel arrangements & hotels for site visits.
- Carry out risk assessments and method statements before and during visit.
- Build and maintain a good working relationship with Matcon's Preventative Maintenance Agreement (PM) and service customers. Paying special attention to our 80's clients.
- To provide advice and appropriate training to the client's Engineers as and when required.
- To undertake problem solving and troubleshooting skills as part of normal customer facing duties.
- Working closely with the Service Account Managers to schedule site visits and identify future sales opportunities.
- Carry out visits to main PM customers at short notice.
- Complete clear, descriptive, and informative site reports promptly after each site visit for Matcon and our clients' records.
- Co-ordination of feedback to customers from various internal departments as the technical issue dictates.
- Ensure weekly time sheets & expenses are submitted accurately & in a timely manner.
- Always attend site and client visits in a professional manner.
- Powder process and application knowledge.
- Detailed understanding of the Matcon product range.
- Fault finding and troubleshooting capability.
- Ability to provide accurate and clear diagnosis of technical complaints.
- Sound understanding of mechanical engineering principals.
- Sound understanding of controls & instrumentation (including pneumatics).
- Basic understanding of PLC hardware and software would be advantageous but not essential as training will be given.
- Good understanding of essential H&S Management.
- Desire to identify and complete training courses where skills need improving.
- Full Clean Drivers Licence preferred.
- Ability to travel at short notice.
- Bachelor's or Associate's degree in mechanical or electrical engineering, or equivalent experience
- 3+ years of experience in service and/or maintenance engineering is desirable.
- Experience in troubleshooting
- Experience in working in lab and/or industrial environment
- Proven ability to manage multiple projects, customer requests an travel schedule
- Customer focused with a proven track record of excellent customer satisfaction
- Must be competent in Microsoft Windows, Microsoft Office
- Shadowing of Service and Commissioning Engineers
- Training on Inter Departmental Processes
- Formal Electrical/Software Training as necessary
- H&S Training as required
- Mechanical Training as required
-
Service Product Engineer
1 day ago
Contemporary Amperex Technology Co., Limited Riverside, United StatesAbout CATL · CATL invites you to continue our legend of green energy · CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for seven consec ...
-
Field Service Engineer
1 week ago
RemX Riverside, United StatesJob Description · Job Description** $39-$43hr or more ($145k+ end of year) OT, per diem, paid travel, matching 401 (k), full benefits · ** Great career position in the Scientific Industry for an HVAC Technician that wants steady, ongoing work where you will always be busy and in ...
-
Technical Sales and Field Service Engineer
4 days ago
CaptiveAire Riverside, United StatesCompany Profile:CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched servic ...
-
Internship in Maintenance Construction
2 weeks ago
BlueWave Ventures Riverside, United States InternshipSHIPThe German Railway offers over 500 professions nationwide and diverse entry opportunities for students and graduates. Every year, more than 1,400 interns, working students, direct entrants, and trainees get to know us as a dynamic and innovative employer. Join us and help us move ...
-
Strategic Purchaser
2 weeks ago
SilverWorks Riverside, United StatesJob Offer Details: · Strategic Purchaser (m/f/d) · Our Client: · We are currently seeking a strategic purchaser (m/f/d) for our client, a technology company specializing in developing solutions for the aerospace industry, located in the Munich area. · The company offers a wide ra ...
-
IT consultant
2 weeks ago
Nexus Dynamics Riverside, United StatesYour tasks · As an IT consultant (m/f/d) with a focus on infrastructure systems, you will be responsible for the planning, configuration, and implementation of server systems, clients, network components, and peripherals. You will provide comprehensive and solution-oriented suppo ...
-
Technical Sales and Field Service Engineer
3 weeks ago
CaptiveAire Riverside, United StatesCompany Profile: · CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched se ...
-
Building Service Engineer
5 days ago
The California State University Fullerton, United States Full timeJob Title · Building Service Engineer · Classification · Building Service Engineer · AutoReqId · 532038 · Department · Building Service Engineers · Sub-Division · Associate Vice President Facilities Management · Salary Range · Classification Range $6,459 - $8,339 per month · (Hir ...
-
Field Service Engineer
2 weeks ago
Larry Radzely Corona, United StatesManufacturer of containers & packaging products is in need of an on-site Field Service Engineer in the greater CORONA, CA area. Looking for someone with an AAS or BS in an Engineering discipline. Should also have experience with robotics, pneumatics, PLCs, HMIs, and a good electr ...
-
Senior Service Engineer
3 weeks ago
PowerHouse Corona, United StatesJob Description · Job Description · Senior After Service Engineer: · Corona, CA · Bachelor of Science Degree in Mechanical Engineering or related field. · 5-8 years minimum experience in Rotating Equipment, plant maintenance, or related field. · Prior experience and knowled ...
-
Technical Service Engineer
3 weeks ago
Diverse Lynx Anaheim, United StatesPosition - Technical Service Engineer · Location - Anaheim, CA Onsite · Job type:- Fulltime · Job Responsibilities · This role will engage directly with the customers and dealers, offering pivotal support in diagnosing and resolving vehicle issues. · SKILLS & KNOWLEDGE · Bachel ...
-
Field Service Engineer
1 week ago
The Judge Group Diamond Bar, United StatesAt Niagara, we re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to:Work in an entrepreneurial and dynamic environment with a chance to make an im ...
-
Field Service Engineer
18 hours ago
Niagara Bottling Diamond Bar, United StatesAt Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. · Consider applying here, if you want to: · Work in an entrepreneurial and dynamic environment with a chance to ma ...
-
Network Service Engineer
1 week ago
Zenlayer Diamond Bar, United StatesZenlayer looking for a Network Service Engineer who is service oriented- understands VIP customer's needs, establishes task priorities, and possesses the urgency of meeting deadlines. Our ideal candidate is an individual knows Who, When, How to troubleshoot network system and har ...
-
Field Service Engineer
3 weeks ago
Niagara Bottling Diamond Bar, United StatesAt Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. · Consider applying here, if you want · to: · Work in an entrepreneurial and dynamic environment with a chance to m ...
-
Network Service Engineer
1 week ago
Zenlayer Diamond Bar, United StatesJob Description · Job Description Salary: · Zenlayer looking for a · Network Service Enginee r who is service oriented– understands VIP customer's needs, establishes task priorities, and possesses the urgency of meeting deadlines. Our ideal candidate is an individual knows Who, ...
-
SR. After Service Engineer
5 days ago
Tec West Irvine Corona, United StatesJob Description · Job DescriptionJob Title: Senior After Service Engineer · Type: Full-Time · Salary: $66,560 - $95,000 DOE · Schedule: Monday- Friday · Position Summary: · The Senior After Service Engineer at Kobelco Compressors America, Inc. (KCA) plays a critical role in provi ...
-
Network Service Engineer
3 weeks ago
Zenlayer, Inc Diamond Bar, United StatesJob Description · Job DescriptionSalary: · Zenlayer looking for a Network Service Engineer who is service oriented– understands VIP customer's needs, establishes task priorities, and possesses the urgency of meeting deadlines. Our ideal candidate is an individual knows Who, When ...
-
General Automotive Technician
2 days ago
Protrans Automotive & Transmission Riverside, United States Full timeProtrans Automotive & Transmission is looking to hire an Automotive Technician. · Duties:Inspect vehicle engines and mechanical/electrical components to diagnose issues accurately. · Able to diagnose and repair automotive systems including engines, steering, brakes, suspension, a ...
-
Senior Project Engineer
2 weeks ago
Doka Riverside, United States EngineeringJob Description · Senior Project Engineer (Riverside, CA) · Doka USA Ltd. is seeking multiple Senior Project Engineers (Riverside, CA) to utilize Tipos Software and DokaCad to determine and plan technical solutions for projects utilizing Doka formwork systems. Support sales by ...
Service Engineer - Riverside, United States - IDEX
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ) around the globe, chances are, we have something special for you.
Service Engineer
Reporting Line:
Sr. Commercial Manager (Matcon Americas) & Aftermarket Manager (Matcon Ltd.)
Department:
Aftermarket
Matcon, a division of IDEX MPT Inc, has been providing powder handling solutions for the processing of powders, granules and tablets using Intermediate Bulk Container technology for over 40 years. Matcon operates globally across a range of manufacturing industries, including food, nutrition, pharmaceutical, chemical and metal powders.
Overall purpose of role :
The Service Engineer will be predominantly responsible for providing maintenance / service activities on our client's sites within the North and South American territories, with the possibility of occasional worldwide travel. The engineer will also provide technical support to resolve onsite issues through breakdowns or advise on upgrades as appropriate.
This is a position that suits a confident, enthusiastic and resourceful individual who enjoys working directly with clients. Candidates who are self-motivated with high levels of Matcon product knowledge and enjoy new challenges are best suited to this role.
Key Responsibilities:
Skills & Abilities:
Matcon Americas, Delran, New Jersey, USA.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
Job Family: Engineering
Business Unit: Matcon