Customer Relationship Specialist - Westerville

Only for registered members Westerville, United States

1 month ago

Default job background
Full time

Job summary

The main function of this position is to ensure operational coverage and service coordination scheduling by reviewing, monitoring, and ensuring completion of all open work orders and service requests. This includes assistance to the Manager,
Customer Relationship Services and providing guidance and handling escalated scheduling / service issues.

Responsibilities

  • Manages a select list of Essential or Preferred customer accounts.
  • Develops and maintains schedules as required to support project loading.
  • Cradle to grave follow through on resolution for all emergency service calls for assigned accounts.

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