Retention Executive - Muskogee, United States - DISH

Description

DISH, an EchoStar Company, has been reshaping the landscape of connectivity for more than four decades. From satellite TV service to live-streaming and on-demand content, smart home installations, mobile plans, and the development of America's First Smart NetworkTM, our business provides a wide range of offerings.

Our current brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.

Our acclaimed Inside Sales & Retention team excels at guiding both current and prospective customers through DISH's product and service offerings with a consultative approach. This role focuses solely on inbound interactions - no cold calls required.

The Retention Account Executive role presents fantastic prospects to enhance sales skills and cultivate a long-term career within a company that generates over $17 billion in revenue. DISH ensures all the necessary training, development, and resources for success.

Key Responsibilities

• Effectively promote DISH and Boost products and services to clientele
• Evaluate each customer's requirements and suggest optimal solutions
• Show resilience in overcoming challenges and staying focused on overarching objectives
• Demonstrate time management skills, eagerness to adopt new techniques, and aspirations for growth as a sales professional
• Foster and sustain customer relationships
• Record pertinent customer details such as demographics and billing information
• Deliver exceptional customer service, attentively listen to customers, and ensure their contentment

What's In It for You?

Lucrative Commission Structure and No Cold Calling Policy. At DISH, our Retention Account Executives exclusively handle inbound calls, ensuring a favorable work environment. We equip you with top-notch tools, products, and services to propel your career forward, all part of DISH's commitment to your success.

Compensation

$17.25 per hour base pay with uncapped commission potential. Anticipated earnings are $64,000 annually, with opportunities to exceed this figure based on performance. High achievers often surpass the six-figure mark each year. Additionally, you can advance two levels within your first year accompanied by respective title and pay enhancements.

You'll also receive:

• Comprehensive training and continuous development to unlock your professional growth
• Access to medical, dental, and vision insurance benefits
• Paid time off, 401(k) matching, employee stock purchase plan, and tuition reimbursement
• Complimentary DISH TV service at home, along with heavily discounted offers for Sling TV, Boost Mobile, and Boost Infinite plans
• Recognition and Rewards program featuring themed days, valuable prizes, luxurious trips, and more

• Outstanding verbal, written, and interpersonal communication abilities
• High school diploma required; college graduates preferred
• Prior to employment, candidates may undergo screening, including drug testing
• Full-time on-site availability at one of our Direct Sales facilities is essential
• Flexible availability to accommodate assigned work schedules
• Ownership of a smartphone or similar device with an active network connection

Environment

• Office-based role
• Desk-centric position
• Full-time schedule assignment post-offer, encompassing weekends and holidays
• Opportunity to bid on available work schedules based on performance, attendance, and quality assurance

We provide a range of health benefits, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career growth opportunities, and a flexible time-off policy. These benefits are detailed in the DISH Benefits portal. Please note that the indicated base pay range serves as a reference; actual total compensation varies based on qualifications, skill level, and competencies. Compensation is influenced by location and is subject to change as per work location. Candidates must successfully complete a pre-employment screen, encompassing a drug test and DMV check.

This job posting remains active for a minimum of 3 days and will be extended in 3-day increments until the position is filled.

By submitting your application, you agree to the transmission of your information by beBee to the Employer, acting as the data controller, via the Employer's data processor SonicJobs.