Director of Account Management - Tacoma, United States - 10046 Sound Inpatient Phys Inc (SIP)

Description

Job

Description Job Description About Sound:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states.

Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

Medical insurance, Dental insurance, and Vision insuranceHealth care and dependent care flexible spending account401(k) retirement savings plan with a company matchSelf-managed PTO PlanTen company-paid holidays per yearAbout the Team:Our Director of Account Management works closely with a team of Physician Advisors, ACO Clinical Support Specialists, Telehealth Medicine teams, and ACO senior leadership.

They will also work closely with our ACO participating providers and post-acute care facilities, including facility and physician group management teams.

About the Role:

This role is responsible to drive and achieve the performance goals of the ACO at the provider and facility level.

The Director of Account Management serves as the primary point of contact for developing long-term relationships with ACO participants, providers, and facilities.

This position provides engagement leadership and is regarded by the client as an expert and trusted advisor.

The Director of Account Management will play a major role in the ACOs national growth by identifying opportunities within existing participants and possessing the ability to recommend additional areas of value-add for the ACOs participants.

The Details:
This is a virtual, work-from-home opportunity.

In this role, you will be responsible for:
Delivering exceptional client service on a day-to-day basis, proactively anticipating the clients needsIdentifying and recommending to ACO leadership on areas of growth opportunities for ACO participantsTracking and managing engagement activities to align and achieve the goals of the organizationCoordinating and scheduling partner success meetings, such as Joint Operating Committees and performance reviewsLeading the support of the on-boarding of new clients from business development handoff, Telemedicine handoff, and to go-liveAssisting providers and facilities with the installation, utilization, education, and training of the ACO population health platformEngaging participants to collect and submit required demographic dataEstablishing and engaging participants on their monthly ACO performance reports from the ACO population health platformPreparing monthly performance reports for ACO executive team on accounts that are performing well and underperformingPreparing individualized performance reports for providers and facilitiesWorking with ACO Clinical leadership on preparing monthly/quarterly JOC slides for the participant groupsCollaborating with the ACO clinical team, operations teams, Telemedicine team, and vendors to identify improvement opportunities for ACO participantsManaging other duties as assignedWhat we are looking for:A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:Values :Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of SoundCommunication: The ability to speak, write, and listen clearly and consistentlyCritical Thinking : The ability to be initiative-taking; anticipate needs; ability to make good decisions with incomplete, ambiguous information

Executive Presence:

The ability to inspire confidence in others to be a leader they want to follow; inspiring confidence in others and setting a personal example of optimism, poise, and professionalismPassion: Commitment to achieving high levels of performance continually.

Demonstrated personal resilience and enthusiasm for a job well doneCollaborative:
Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process

Strategic Thinking:
The ability to develop, execute, and rally your team around data-driven long-range plansTeamwork: The ability to pull people together into highly effective teams

Change Capable:

The ability to inspire others to navigate and progress through change by providing vision, the why, and feedback mechanismsKnowledge :Working knowledge of Microsoft Office Suite, including Microsoft Excel, Access, Word, Outlook, PowerPoint, SharePoint, Project, etc.

Knowledge of Medicare, ACO, Medicaid, HMO, Private Insurance and/or No Insurance coverageExperience:2 years of experience with business development, healthcare program management and/or clinical case managementSound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.#J-18808-Ljbffr