Restaurant Manager - Johns Island - Kiawah Island Club

    Kiawah Island Club
    Kiawah Island Club Johns Island

    5 days ago

    Default job background
    Full time Restaurants / Food Service
    Description

    Job Description

    Job Description

    The Restaurant Manager of Cassique will oversee the 2 restaurant venues in our clubhouse. The Living Room, a fast-paced, casual restaurant, offers a small version of the flagship restaurant's menu. Voysey's is our European-influenced steakhouse and showcases a number of dry aged steaks from local farms as well as a variety of American wagyu and Japanese Kobe. We are also proud to offer a variety of local produce and seafood, as well as house made pastas, breads, pastries and glace.

    The Cassique wine list is the most prolific at the Club and offers an array of fine old world and new world options. A Restaurant Manager at Cassique should have a minimum of 4 years' experience in fine dining, with a well-versed grasp of culinary terms and an in-depth understanding of wine and sales.

    Responsibilities:

    • Support and encourage the management colleagues to cultivate a culture of team work and positive work ethics.
      1. Implement daily food education and service tips into pre-shift meetings
      2. Schedule, plan and execute quarterly in-depth training sessions with front of house team
      3. Ensure the team is diligently completing side work and project duties.
      4. Ensure the managers are focused on their tasks assigned by shift and the POS system and menu edits are up to date
    • This position requires constant commitment to exceeding the expectations of our members and their guests.
      1. Ensure pleasant dispositions are in place on the floor, and giving warm supportive treatment to the member is the mission of all service team members
      2. Anticipate concerns or issues and respond to members' suggestions in a timely and professional manner.
    • Oversee the regular implementation of expected tasks and duties of hourly team members
      1. Beginning of shift side work should be completed in a timely manner and special projects should be encourage regularly when time allows.
      2. End of day closing should ensure that all staff have completed their side work diligently and checked out with a manager.
      3. Ensure team is practicing the art of staying busy and moving with a sense of urgency during slow periods.
    • The Restaurant manager is required to give time and attention to condition of both restaurant areas as well as the awning & Patio ; to ensure the position of furniture is properly restored.
      1. Report any areas of concern such as fixtures or grounds in need of repair and attention.
      2. Ensure facility condition is up to standard – Clean, lights, trash, furniture and patio.
    • Maintain open communication with the Clubhouse Manager and Executive Chef.
      1. Report tableware needs
      2. Report sales trends
      3. Oversee proper and thorough communication of nightly logs
      4. Ensure updated menus are regularly reposted on the website
    • Maintain open communication with the Beverage Director.
      1. Report inventory discrepancies
      2. Ensure 86'd wines are included in nightly logs.
      3. Ensure wine list is updated and reprinted 1 to 2 times weekly

    Incidental Duties

    The above list of essential job functions describes the general nature and level of work being performed in this job. It is not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

    PERFORMANCE EXPECTATIONS

    • Adhere to the South Street Partners Operating Principles
    • Must possess a professional appearance and a warm, accommodating, confident, enthusiastic, and motivating personality.
    • High level of integrity, professionalism and initiative.
    • Ability to work without direct supervision.
    • Ability to work well under pressure and remain calm in difficult situations.
    • Ability to maintain excellent member, guest and employee relations.
    • Ability to ensure that all special member/guest needs/complaints are met and resolved in a timely manner.
    • Ability to maintain organizational image by demonstrating superior guest service at all times.
    • Must abide by the principles, goals and policies of the Club.
    • Must be able to work a flexible schedule, including holidays, nights and weekends in order to accommodate the business and demands of the Club.
    • Entrepreneurial spirit is paramount for the Assistant Innkeepers success.
    • Excellent communication and organizational skills.
    • A willingness to learn and grow in the role is essential.
    • The position will require immense flexibility with hours for 24/7 guest response, including weekends and holidays.
    • Other expectations
      1. Ability to stand for up to 8 hours a day.
      2. Ability to work on a computer for up to 8 hours a day.
      3. Lifting objects that are 35-50 pounds on a regular basis.

    CULTURAL PRINCIPALS

    • Practice "Go First" to ensure a high-quality club culture
    • Manage negative emotions when dealing with others
    • Counsel and discuss issues in private
    • Never raise your voice at, or demean another person ever
    • Keep your supervisor informed regularly
    • Be a hands-on interactive leader
    • Encourage Random Acts of Kindness
    • Treat everyone with respect

    In person applications are welcome between the hours of 8:30 a.m. and 5:00 p.m. Monday through Friday at 253 Gardeners Circle Suite 210, Kiawah Island, SC

    Benefits

    *Benefits are available to full-time employees after a waiting period and include: Medical, Dental, Vision, Short Term and Long-Term Disability, 401(k), Life Insurance, Accident Insurance, Telehealth, Health/ Dependent care spending account, wellness program and generous paid time off including 12 vacation days, 6 sick days and 9 paid holidays per year. KP is an Equal Opportunity Employer that uses E-Verify. As an Equal Opportunity Employer, KP and its affiliates do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, age, genetic information, sexual orientation, disability, or veteran status. All qualified candidates are encouraged to apply.

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