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    Quality Engineer - Richmond, United States - Dover Corporation

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    Description
    Our Background:

    At Dover Food Retail (DFR), we stand out as a top manufacturer specializing in Display Cases, Specialty Products, Refrigeration Systems, Power Systems, and Comprehensive Services. Under renowned brands like HillPhoenix and Anthony, we lead the industry with innovations in glass doors and intelligent merchandising technologies that prioritize food safety.

    DFR forms part of the Climate and Sustainability Technologies division of the Dover Corporation (NYSE: DOV), a globally diversified manufacturer with substantial yearly revenues.

    Committed to creativity and customer-focused innovation, our team at DFR is driven by a profound sense of accountability to empower our customers to excel in their respective markets. Building strong relationships with our customers is fundamental to our success, emphasizing that choosing Dover Food Retail means opting for excellence.

    Role: Quality Engineer

    Location: Richmond, VA

    Qualifications for Role:

    We seek a Quality Engineer to collaborate with Manufacturing, Engineering, Sales, and Supply Chain departments to address production and customer quality challenges through methodical problems solving methods for lasting quality enhancement. As a Quality Engineer, you will need to achieve your goals as both an individual contributor and a team leader, fostering an organizational culture that values quality assurance (QA) and continuous enhancement for sustained company growth.

    Key Responsibilities Include:
    • Identifying avenues for enhancing quality, productivity, and customer satisfaction.
    • Utilizing structured, data-driven problem-solving approaches (e.g., PDCA, A3, 6-sigma) to drive progress and ensure enduring outcomes.
    • Comprehending and defining production capabilities, and applying capability data to uphold engineering and production quality standards and requirements.
    • Coordinating necessary testing to guarantee products meet performance and durability expectations.
    • Ensuring compliance with relevant industry standards such as NSF, UL, among others.
    • Developing metrics and effectively communicating data across different organizational levels.
    • Engaging in lean initiatives like 5s, value stream teams, and blitz events as needed.
    • Collaborating with manufacturing, continuous improvement, and other teams for cross-functional issue resolution.
    • Collaborating with Industrial Engineering and Accounting to assess the financial impact of QA activities.
    • Creating training materials, operational procedures, work instructions, and training personnel/teams on updated processes and protocols.
    • Organizing meetings, events, and logistics related to QA operations.
    • Leading a team with inspectors and/or technicians in a supervisory capacity, managing time, performance, labor distribution, and development.
    Basic Qualifications:
    • Bachelor's degree in a relevant Engineering field OR any discipline with relevant work experience thereafter.
    • Minimum of 2 years' experience in a Quality Engineering role with a demonstrable track record of accomplishments.
    • 3 years of professional or military experience in a suitable business setting.
    Preferred Qualifications:
    • Demonstrate a positive, solution-oriented approach in all business dealings.
    • Resolve intricate business challenges in office and manufacturing environments.
    • Apply a range of QA/problem-solving tools and discern when to use each effectively.
    • Challenge the status quo, thinking innovatively to overcome obstacles and devise creative solutions.
    • Thrive in team settings, whether as an individual contributor or in leadership roles.
    • Inspire others to engage, support, and share in your enthusiasm and vision.
    • Effectively articulate ideas verbally, visually, and in writing to advocate for your concepts with diverse organizational levels.
    • Adapt and remain flexible across varied business environments and audiences.
    • Proficient in Microsoft Word, Excel, and PowerPoint.
    • Familiarity with Statistical Process Control (SPC).
    • Comprehensive understanding of problem-solving and quality assurance tools (PFMEA, CP, ANOVA, DOE...) with practical application experience.
    • A willingness to engage hands-on to identify process and product enhancement opportunities, measure processes/products, collect and analyze data, lead a team, and test and implement improvement strategies.
    Our Values and Why You Should Join Us:

    The cornerstone of our exceptional businesses is a team of dedicated professionals who safeguard and enhance our esteemed reputation for quality and delivering on our commitments. Our values at Dover define our interactions with shareholders, customers, potential employees, and ourselves.

    These values must be evident in our work, guiding our actions as the foundation for how we operate, make decisions, and evaluate our achievements. It's our unwavering dedication to upholding these values that shapes our identity as a Company.
    • Collaborative Entrepreneurial Spirit
    • Aim for Customer Success
    • Respect and Value People
    • Drive for Results
    • Uphold High Ethical Standards, Transparency, and Trust
    Perks of the Role:
    • Medical, Dental, and Vision coverage
    • 401k Retirement Plan
    • Flexible Spending options
    • Paid Holidays


    Dover Food Retail is an Equal Opportunity Employer committed to fostering an inclusive workplace. All qualified candidates will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, age, genetic information, or any other legally protected status.

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