Customer Success Associate - Concord

Only for registered members Concord, United States

1 month ago

Default job background
$60,000 - $75,000 (USD)

Job summary

We are seeking a customer-focused sustainability professional to join our Customer Success team as a Customer Success Associate. Reporting to the Director of Sustainability, you'll serve as a key resource for training and sustainability expertise for Worldly tool users, helping to build and support our rapidly expanding user base across the North America region.

We'd Like to See
• Knowledge of basic sustainability concepts and methodologies for measuring environmental and social impact,
• Experience working directly with clients to support their customer experience and business goals,
• Strong analytical skills with the ability to make data-driven decisions and translate insights into actionable metrics,
• Complex project management experience, with the ability to thrive in fast-paced environments with shifting priorities,
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