- Act as a subject matter expert for taxpayers and taxpayer representatives with questions regarding Nebraska tax program regulations, rulings, statutes, forms, and processing procedures. This will include questions regarding a taxpayer's specific tax return, account, refund, tax liability, or licensing application. Answers are provided by phone, email, letter, and personal contact.
- Assists and educates taxpayers in the preparation of tax returns and payment of taxes by phone, email, and personal contact.
- Initiate adjustments to tax returns or taxpayer accounts.
- Educates taxpayers regarding tax and regulation compliance.
- The Department does not sponsor non-immigrant work visas for this position.
Taxpayer Assistance Revenue Agent - Lincoln, United States - State of Nebraska
Description
The work we do mattersHiring Agency:
Revenue - Agency 16
Location:
Lincoln Job Posting
Hiring Rate:
$18.262
Classification Salary Range:
$ $26.92
Job Posting:
JR Taxpayer Assistance Revenue Agent (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Do you enjoy helping and educating other people? Would you love to be part of a team dedicated to excellent results that strives to be a great place to work? If yes, we are the place for you
At the Department of Revenue, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers, the ability to contribute and make a difference, a transparent work place, a sense of community and leadership that takes a personal interest in you
As a Revenue Agent with the Nebraska Department of Revenue, you will work with a team of professionals who are engaged with the community and dedicated to public service by administering the state revenue laws with integrity, efficiency, and consistency, while maintaining a customer focused perspective.
As an employer, we offer excellent benefits, a work life work balance, a stable work environment, competitive salaries, and training programs that will enable you to be successful.
Part time positions are also available.Job Duties include:
Minimum Qualifications:
Associate degree in business OR two years of experience with tax return preparation, or business ownership and operation, account research and analysis, or interpretation and application of policies, laws, rules, or regulations.
Preferred:
Preference given to applicants who can read, write, and speak Spanish fluently. Customer Service experience/skills; computer experience.
Knowledge of processes and procedures for tax collection; mathematics and accounting; business operations and practices; resources available for researching tax laws, rules and regulations; Excel, Word, Oracle and Outlook.
Ability to communicate to express clear and concise ideas; utilize interpretive techniques to determine information sought; organize and verify tax data from computer-generated reports; set priorities; relate effectively with people representing a wide variety of backgrounds; interpret difficult tax programs for taxpayers; use independent judgment.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Check out all that the State of Nebraska has to offer For more information on benefits currently offered to permanent teammates, please visit:
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging.
We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex.
age, national origin, disability, marital status or genetics.Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.