Jobs
>
Irvine

    Principal Access Rep - Irvine, United States - University of California System

    University of California System
    University of California System Irvine, United States

    3 weeks ago

    Default job background
    Description

    UC Title:

    ACCESS REPR PRN

    Position Number:

    Reports to:
    Patient Access Services Supv 1

    Working Title:
    Principal Access Rep - MRI

    Cost Center:
    Radiology Call Center


    Bargaining Unit:

    AFSCME

    FLSA:
    Nonexempt

    Date Created: 4/17/2024

    Job Code: 009099

    Hours: 40


    Shift:
    Not Applicable


    FTE:
    1


    Position Summary:


    The incumbent provides high quality customer service to patients needing to be contacted in order to effectively schedule specialty referral appointments or to make appointment modifications as a result of operational changes.

    Provides outbound call center services across all clinical areas within the Medical Center, applying expert understanding of each clinic's unique scheduling requirements.

    Takes inbound calls from patients calling to obtain medical services as necessary.

    Serves as a preceptor for new staff, can act as back up to Lead Scheduler (PAR) if needed, and can also assist on trainings of imaging scheduling as needed as a part of preceptor for new staff and/or current staff.

    Total Compensation


    In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding.

    These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.

    Please utilize the links listed here to learn more about our:

    Compensation practices ) and

    Benefits ).


    Salary Range:
    Hourly Rate Minimum $26.38 Midpoint $29.62 Maximum $32.85


    Required Qualifications:
    Demonstrated experience using a computer, including data entry and retrieval

    Demonstrated experience using office equipment such as a printer, copier, fax, scanner

    Demonstrated knowledge of insurance programs and/or government programs

    Ability to establish and maintain effective working relationships across the Health System

    Excellent written and verbal communication skills in English

    Minimum 1 year experience working in a customer service position with high utilization and reliance upon an electronic medical scheduling system (Quest, Epic, etc.)

    Minimum 1 year experience scheduling patient appointments for multiple medical specialty clinics

    Experience with MS Excel

    Ability to work independently with minimal supervision and direction

    MRI scheduling experience and working with MRI technologists/ leadership


    Preferred Qualifications:
    Demonstrated knowledge of medical terminology

    Minimum 6 months experience working at UCI Medical Center's Call Center

    Bilingual skills in English and Spanish and/or Vietnamese

    Prior EPIC experience

    Knowledge of University and medical center organizations, policies, procedures and forms


    Conditions of Employment:
    The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community.

    As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:


    • Background Check and Live Scan
    • Legal Right to Work in the United States
    • Vaccination Policies
    • Smoking and Tobacco Policy
    • Drug Free Environment
    The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.


    • California Child Abuse and Neglect Reporting Act
    • E-Verify
    • Pre-Placement Health Evaluation
    Details of each policy may be reviewed by visiting the following page:


    Closing Statement:
    The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

    We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    UCI provides reasonable accommodations for applicants with disabilities upon request.

    For more information, please contact UCI's Employee Experience Center (EEC) at or at , Monday - Friday from 8:30 a.m.

    - 5:00 p.m.
  • Prospect Medical Holdings

    Patient Access Rep I

    6 days ago

    Prospect Medical Holdings Tustin, United States

    Job Description · The Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures. · ResponsibilitiesRegisters all p ...

  • UCI Health

    Principal Access Rep

    2 weeks ago

    UCI Health Orange, United States

    UC Title: ACCESS REPR PRN · Position Number: · Reports to: Business Intelligence Mgr 1 · Working Title: Principal Access Rep · Cost Center: Radiology Call Center · Bargaining Unit: AFSCME · FLSA: Nonexempt · Date Created: 3/07/2024 · Job Code: 009099 · Hours: 40 · Shift: FT/Day ...

  • University of California System

    Rep, Patient Access I LAK-Admitting

    3 days ago

    University of California System Irvine, United States

    UC Title: Rep, Patient Access I LAK-1 · Position Number: · Reports to: Dir, Pat Access Site I LAK · Working Title: Rep, Patient Access I LAK-1 · Cost Center: Admitting-LAK · Bargaining Unit: SEIU · FLSA: Nonexempt · Date Created: 3/20/2024 · Job Code: 008587 · Hours: 40 · Shift ...

  • UC Irvine Health

    Principal Access Rep

    2 weeks ago

    UC Irvine Health Orange, United States

    Updated: May 1, 2024 · Location: Orange · Job Type: · Department: Radiology Call Center · UC Title: ACCESS REPR PRN · Position Number: · Reports to: Business Intelligence Mgr 1 · Working Title: Principal Access Rep · Cost Center: Radiology Call Center · Bargaining Unit: AF ...

  • Prospect Medical Holdings

    Patient Access Rep I

    3 weeks ago

    Prospect Medical Holdings Tustin, United States

    Job DescriptionThe Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.ResponsibilitiesRegisters all patients ...

  • Prospect Medical Holdings

    Patient Access Rep II

    2 weeks ago

    Prospect Medical Holdings Tustin, United States

    The Patient Access Rep II arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.Foothill Regional Medical Center is a fully accredite ...

  • Prospect Medical Holdings

    Patient Access Rep I

    2 weeks ago

    Prospect Medical Holdings Tustin, United States

    The Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.Foothill Regional Medical Center is a fully accredited ...

  • Alta Hospitals

    Patient Access Rep II

    1 week ago

    Alta Hospitals South Gate, United States

    The Patient Access Rep II arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures. · Southern California Hospital at Culver City has b ...

  • Alta Hospitals

    Patient Access Rep I

    1 day ago

    Alta Hospitals Bellflower, United States

    The Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.Los Angeles Community Hospital at Bellflower is a beha ...

  • University of California, Irvine

    Principal Access Rep- Patient Access Center- P/T Variable Shift

    1 month ago

    University of California, Irvine Irvine, United States

    · Updated: Nov 17, 2023 · Location: Anaheim · Job Type: · Department: Patient Access Center · UC Title: ACCESS REPR PRN · Position Number: · Reports to: Patient Access Services Supv 1 · Working Title: Principal Access Rep · Cost Center: Patient Access Center · Bargaining Unit ...

  • City of Hope

    Patient Access Rep I

    2 weeks ago

    City of Hope Huntington Beach, United States

    Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care lo ...

  • Alta Hospitals

    Patient Access Rep I

    4 weeks ago

    Alta Hospitals South Gate, United States

    The Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.Southern California Hospital at Culver City has been t ...

  • Alta Hospitals

    Patient Access Rep I

    2 weeks ago

    Alta Hospitals Pomona, United States

    The Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.Southern California Hospital at Culver City has been t ...

  • City of Hope

    Patient Access Rep Lead

    1 week ago

    City of Hope Irwindale, United States

    Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care lo ...

  • University of California

    Rep, PA II

    2 days ago

    University of California Irvine, United States Full time

    Job Description · Job Description: · UC Title: Rep, PA II - P1 BES · Position Number: · Reports to: Supv, Patient Access BES · Working Title: Rep, PA II - P1 BES LOA · Cost Center: PA-Fountain Valley-BES · Bargaining Unit: Non Rep Dragon · FLSA: Nonexempt · Date Created: 5/21 ...

  • University of California

    Medical Scribe TPR CPE

    2 weeks ago

    University of California Irvine, United States Full time

    Job Description · UC Title: Medical Scribe TPR CPE · Position Number: · Reports to: Mgr, Physician Practice CPE · Working Title: Medical Scribe TPR CPE · Cost Center: Ocla Anaheim Hills PC-CPE · Bargaining Unit: Non Rep Dragon · FLSA: Nonexempt · Date Created: 4/18/2024 · Job ...

  • University of California

    Asst, Cert Medical CPE

    6 days ago

    University of California Irvine, United States Full time

    Job Description · UC Title: Asst, Cert Medical CPE · Position Number: · Reports to: Mgr, Physician Practice CPE · Working Title: Asst, Cert Medical CPE · Cost Center: Ocla Anaheim Hills PC-CPE · Bargaining Unit: Non Rep Dragon · FLSA: Nonexempt · Date Created: 4/18/2024 · Job ...

  • University of California

    Cord, Supply Chain

    3 weeks ago

    University of California Irvine, United States Full time

    Job Description · UC Title: Cord, Supply Chain LOM · Position Number: · Reports to: Mkt Dir, Procurement LOM · Working Title: Cord, Supply Chain LOM · Cost Center: Material Management-LOM · Bargaining Unit: Non Rep Dragon · FLSA: Nonexempt · Date Created: 5/03/2024 · Job Code ...

  • MVE & Partners, INC.

    Interior Designer

    3 weeks ago

    MVE & Partners, INC. Irvine, United States

    Job Description · Job DescriptionThe Interior Designer position is works closely with the Interior Design Director/Project Managers on all interior design components on projects during all phases beginning with concept through construction administration. · Role: · Assist the Di ...

  • Select Staffing

    Customer Service Rep

    1 week ago

    Select Staffing Irvine, United States

    · IMMEDIATE OPENING · Experienced Customer Service Representative · Bring Your Passion for Customer Service to Select. · Looking for a company that values your experience and offers the opportunity to advance? Then Select may be the next stop along your career path. We are NOW ...