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    Patient Access Representative-Full Time and Per Diem - Newburyport, United States - Beth Israel Lahey Health

    Beth Israel Lahey Health
    Beth Israel Lahey Health Newburyport, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Type: Regular

    Time Type:
    Full time

    Work Shift: Day (United States of America)
    FLSA Status: Non-Exempt
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

    Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH)


    System Services team, you can have a career that allows you to grow and advance while making a difference in people's lives.

    We use a coordinated approach to delivering administrative and operational services across our entire healthcare system.

    By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve.

    The Patient Access Specialist plays a critical role at BILH and Anna Jacques Hospital as the first point of contact with our patients.

    Extensive training including Epic Electronic Health Record (EHR) is provided. Our team works in a fast-paced, collaborative environment, helping our patients navigate their health care journey.
    Positions available Mon-Fri, 8:30-5PM. We have full and per diem shifts available.


    Job Description:

    Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and demographic information is obtained and processed so BILH and Anna Jacques Hospital is fully reimbursed for clinical services provided. Handles patient questions and requests accurately and efficiently, ideally with first call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Ensures that the patient experience in accessing healthcare at BID Milton is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved.


    Minimum Qualifications:

    Education:

    High school degree or equivalentExperience:Prior experience in a business setting providing customer service, while simultaneously processing and verifying electronic demographic, financial or other business-related information and data.
    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

    Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

    Learn more ) about this requirement.
    *More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
    Equal Opportunity
    Employer/Veterans/Disabled

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