Associate Customer Support - San Jose, United States - DXC Technology

    DXC Technology
    DXC Technology San Jose, United States

    2 weeks ago

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    Associate Customer Support

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    locations

    CRI - SJ - SAN JOSE

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id


    Job Description:

    Essential Job Functions:

    • Execute business process transactions, ensuring accuracy and adherence to established procedures.
    • Collaborate with senior analysts, managers, and other team members.
    • Assist in process improvement projects and data analysis.
    • Support the team in identifying process bottlenecks and maintaining quality standards.
    • Ensure compliance with established quality and procedural guidelines.
    • Contribute to updating and documenting process procedures.
    • Work with the team to achieve performance targets and quality standards.
    • Participate in training and development programs.

    Basic Qualifications:

    • Bachelor's degree in a relevant field or equivalent combination of education and experience
    • Typically, 1+ years of relevant work experience
    • Proven experience in business process transactions
    • Proficiencies in business process management and optimization
    • A continuous learner that stays abreast with industry knowledge and technology

    Other Qualifications:

    • Advanced degree in a relevant field a plus
    • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus


    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.

    These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.

    DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

    More information on employment scams is available

    here

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    About Us

    DXC Technology (


    NYSE:
    DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

    The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

    Learn more about how we deliver excellence for our customers and colleagues at .

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