Office Manager - Anchorage
21 hours ago
Job description
About UsWe are a growing Alaskan owned fire protection company serving commercial clients throughout Alaska.
Our team specializes in inspection, testing, service, and installation of fire alarm systems, fire sprinkler systems, kitchen suppression systems, fire extinguishers, egress lighting systems, and life safety systems throughout the last frontier.
We are seeking a highly organized, detail-oriented Office Manager to oversee daily administrative operations and support our field technicians and leadership team.
The Office Manager plays a critical role in keeping our operations organized, compliant, and running efficiently.
This position is responsible for inspection scheduling, service coordination, invoicing, and maintaining strong client communication in a fast-paced life safety environment.
This is an in-office position located in Midtown Anchorage.Key ResponsibilitiesScheduling & Operations Coordination
Schedule annual, semi-annual, and quarterly fire system inspections
Coordinate and dispatch technicians for service calls and repair visits
Manage technician calendars to maximize efficiency and coverage
Confirm upcoming appointments with clients and send reminders
Track inspection due dates and proactively schedule recurring services
Maintain organized job files and inspection documentation
Client Communication
Serve as primary point of contact for customer inquiries
Communicate inspection results, service needs, and scheduling updates
Follow up with clients regarding deficiencies and repair approvals
Maintain strong, professional relationships with property managers, contractors, and building owners
Coordinate with AHJs and inspectors when required
Invoicing & Billing
Prepare and send invoices for inspections, service calls, and installations
Process progress billings for larger projects
Track accounts receivable and follow up on outstanding payments
Ensure accurate documentation supports all billing
Assist with payroll processing as needed
Administrative & Compliance Support
Track permits, inspection reports, and compliance documentation
Maintain licensing, certifications, and insurance records
Assist with proposals, service agreements, and contract documentation
Order materials and coordinate with vendors
Support leadership with reporting and office organization
Qualifications
3+ years of office management or administrative experience
Experience in construction, service, or fire protection industry preferred
Strong scheduling and organizational skills
Excellent written and verbal communication abilities
Experience with invoicing and accounts receivable
Proficiency in Google Suite (Drive, Docs, and Sheets)
Experience with QuickBooks or similar accounting software
Ability to prioritize tasks and work independently
Reliable, detail-oriented, and professional
Compensation & Benefits
$40 per hour
401(k) with 20% employer match
Individual Coverage Health Reimbursement Arrangement
Paid Time Off (PTO)
Paid sick leave
Paid holidays
Growth opportunity within a stable, essential industry
Work Schedule
Full-time
Monday–Friday
In-office position in Midtown Anchorage
Ideal Candidate
The ideal candidate takes pride in their work and understands that what we do protects lives and property.
They recognize that strong organization, clear communication, and attention to detail directly impact the quality of service we provide to our long-term local clients.
This person:
Wants to grow with a company and be part of its long-term success
Values stability, consistency, and building lasting client relationships
Takes ownership of responsibilities and follows tasks through to completion
Communicates professionally and confidently with property managers, contractors, and business owners
Understands the importance of reliability and accountability in the life safety industry
Is proactive — identifying scheduling needs, following up with clients, and preventing issues before they arise
Appreciates serving Alaska's business community and building trusted, long-standing partnerships
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