Medical Scheduler - Houston, United States - Lindale Healthcare

Description

Job Description

Job Description

We are seeking a highly organized and detail-oriented individual to join our team as a Medical Scheduler. The ideal candidate will play a crucial role in ensuring the efficient scheduling of appointments, consultations, and procedures for our medical facility.

Responsibilities

Coordinate scheduling of patient appointments, procedures, and consultations with medical staff and patients.

Manage incoming calls and emails related to appointment scheduling, providing excellent customer service and addressing patient inquiries.

Maintain accurate and up-to-date records of patient appointments and schedules in our electronic scheduling system.

Collaborate closely with medical staff, including physicians, nurses, and administrative personnel, to optimize scheduling efficiency and patient satisfaction.

Communicate effectively with patients to confirm appointments, provide necessary instructions, and address scheduling concerns or changes.

Adhere to privacy regulations and maintain confidentiality of patient information at all times.

Qualifications

High school diploma or equivalent; additional education or training in healthcare administration is a plus.

Previous experience in a medical office or healthcare setting, preferably in a scheduling or administrative role.

Proficiency in using electronic medical records (EMR) systems and scheduling software.

Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.

Excellent communication and interpersonal skills, with a customer service-oriented approach.

Ability to work collaboratively in a team environment and interact professionally with patients and medical staff.

Knowledge of medical terminology and procedures is preferred but not required.