Interactive Specialist - Virginia Beach

Only for registered members Virginia Beach, United States

1 month ago

Default job background
Full time

Job summary

The Interactive Specialist is responsible for providing timely and exceptional support experiences to members via the Video Banking platform. They will work in a fast-paced environment supporting members and staff by video, chat, and email.

Responsibilities

  • Provide engaging member-centric service to members virtually via Video Banking Solution
  • Professionally provide first call resolution by assisting members and potential members with requests; answer questions about products and services including loan products; recommend products that will benefit the member.

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