Program Coordinator - Fayetteville, United States - Illawarra Retirement Trust Group
Description
**Program Coordinator - Veterans Home Care**
**Location:** Wollongong, AU **Program Coordinator
Veterans Home Care**
**Classification:** Full-time
**Location:** IRT Market Street
**Applications Close:** Sunday, 2 May 2021
IRT Home Care, a division of the IRT Group is continuing to expand, providing a range of services to people living in their own homes across NSW, QLD and ACT.
A unique opportunity exists for an experienced Program Coordinator to join the dynamic team at IRT Market Street.
Reporting to the Operations Manager, the successful applicant will assist in ensuring our Veterans Home Care customers continue to live a great life in their home with their individual goals supported by exceptional services.
**Your responsibilities will include:**
Manage various portals for IRT Home Care for a range of services including domestic assistance, social support, personal care, home & garden maintenance and more
Downloading Service Plans from the portal to monitor the expiry dates of services and to ensure accuracy of details to assist the program management
Ensure the correct set-up and establishment of customers in Procura
Liaise with the Service Coordination team on all new customers and ensure correct processes and procedures are followed
Contacting customers as required regarding coordination of services relating to public holidays and cancelled visits.
Liaison with the DVA Assessment Agency as required
**To be successful you will have:**
Previous experience in a similar administration role
Demonstrated xperience using Procura or a similar ERP system
Previous experience in managing an online portal
The Ability to liaise with various level of Management and Carers
Demonstrated written and verbal communication skills and organisational skills
Excellent attention to detail and accuracy
To view a complete position description please
At IRT, we have been caring for older Australians for 50 years, providing aged care, home care and lifestyle solutions to almost 8000 customers in NSW, the ACT and Queensland. We believe in creating a better world for all older Australians. Were the aged care experts you can trust, understanding what it takes to provide professional care with a personal touch.
Working with IRT Group, youll also have access to a fantastic suite of benefits including Salary Packaging and My Rewards to boost your take home pay, professional development opportunities and a wellbeing program including discounted gym memberships
**Contact:** Helen Spence
**Phone:**
**Agencies**
IRT Group recruits and fill vacancies directly. However when we do need to engage with agencies, IRT operates within a preferred suppliers list. Only agencies who have been briefed on a vacancy will be asked to submit information in relation to interested candidates. All CVs must be directed to their contact within the resourcing team provided by their People and Culture contact. We are unable to accept unsolicited candidates CVs.
*All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment, confirmation of flu vaccination and a National Criminal History Check*