Amazon Connect Technical Lead, Contact Center - Durham

The Contact Center Representative II provides quality service to members. The VC Representative performs duties including account information and processing changes. · Greets members in a courteous manner, providing prompt and efficient service. · Handles establishment of new mem ...

This hybrid position offers a balanced schedule of a minimum of three in-office days at an assigned location to be either Burlington or Durham, supporting both collaboration and flexibility.Labcorp is seeking a hands-on forward-thinking Senior Manager of Clinical Contact Center T ...

+The Amazon Connect Technical Lead is the senior technical authority for complex Amazon Connect implementations, · +Design & Architecture Governance: Collaborate with Solution Architects to define the end-to-end system design. · Technical Decision Authority: Validate and confirm ...

· This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Contact Center Consulting Solutions Engineer (Remote). In this role, you will have the opportunity to guide enterprise customers through AI-driven contact center transformations ...

Overview · Works collaboratively with Medical Directors, Practice Administrators, and Practice Managers to anticipate, integrate and coordinate services that optimize inbound and outbound communications for the purposes of helping our patients achieve optimal care. Plans, monitor ...

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, · and learning that fits your goals..This position reports to Solutions Support Manager. · ...

Overview: Works collaboratively with Medical Directors, Practice Administrators, and Practice Managers to anticipate, integrate and coordinate services that optimize inbound and outbound communications for the purposes of helping our patients achieve optimal care. Plans, monitors ...

This is a HR Contact Center Specialist position at ABB in Cary, NC. · In this role, you will have the opportunity to perform day-to-day HR transactions for one or several assigned service lines or countries. · You will ensure a high-quality customer experience by committing to co ...

Overview · Works collaboratively with Medical Directors, Practice Administrators, and Practice Managers to anticipate, integrate and coordinate services that optimize inbound and outbound communications for the purposes of helping our patients achieve optimal care. Plans, monitor ...

We empower you to take the lead, share bold ideas, and shape real outcomes. · This Position reports to Solutions Support Manager. · ...

The Voice Support Agent serves as the first point of contact for customers and store team members via phone. This role focuses on delivering exceptional service, resolving inquiries efficiently, and ensuring a positive customer experience. · (Assist customers with order placement ...

The Director of Operations will lead a medical information contact center team to develop and implement strategic initiatives. · Lead a large team and cultivate a supportive, motivating and collaborative work environment. · Cultivate effective project goals for Associate Director ...

Join us as DIRECTOR OPERATIONS AND LEAD A MEDICAL INFORMATION CONTACT CENTER TEAM TO DEVELOP AND IMPLEMENT STRATEGIC INITIATIVES! · ...

Join us as a Director Operations and lead a medical information contact center team to develop and implement strategic initiatives, · ensure compliance with regulatory standards, manage the dissemination of accurate medical information, · Cultivate a supportive, motivating and co ...

The Contact Center Representative II provides quality service to members by offering solutions based on member needs. · ...

The Contact Center Representative II provides quality, electronic and phone service to members, including providing account information and processing account changes. · ...

· Full-time · Description · LCCU is hiring · Your Contribution: · The Contact Center Representative II provides quality, electronic and phone service to members, including providing account information and processing account changes. The VC Representative performs a wide range o ...

The Contact Center Agent serves as the first point of contact for customers and store team members via phone. · ...

The Digital Support Agent provides customer assistance through non-voice channels, · including chat, email and SMS. This role emphasizes written communication, · multitasking and delivering accurate timely responses across multiple platforms. · Respond to customer inquiries via c ...

Dice is seeking a Genesys Contact Center Consultant with experience in member and provider contact center area at Savvients Inc. · Candidate should have at least 2 years of working experience in Genesys. · ...