Data Analyst - Austin - Zynga

Description

Overview

Level Up Your Career with Zynga At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion timesconnecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille, Words With Friends, Zynga Poker, Game of Thrones Slots Casino, Wizard of Oz Slots, Hit it Rich Slots, Wonka Slots, Top Eleven, Toon Blast, Empires & Puzzles, Merge Dragons, CSR Racing, Harry Potter: Puzzles & Spells, Match Factory, and Color Block Jamplus many more

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Zynga Analytics partners with studios to release and grow multiple games, while also owning the analytics stack and central tools. Our Data Science and Analytics team uses our unique and expansive data to model and predict user behavior, making our games more personalized and more fun to play. Zynga Analytics continually strives to better understand our players.

Heres where you would come in: The Player Success Org (PSO), tasked with improving player engagement and managing a healthy relationship with our most valued players, is a critical function to the day-to-day operations of Zynga. Youd be expected to work with key stakeholders within the PSO to identify critical data dependencies, and devise solutions for them in the form of efficient data modeling, succinct reporting, timely investigations, and proactive insights. Based on the problem at hand, youd be expected to collaborate with Game and Central Analytics as per requirement to ensure complete horizontal alignment as well as standardized practices. Be innovative, be creative, use data to drive impact. Millions of people play Zynga games every day, so our data is tremendously rich and there is a lot of it.

What You'll Do

• Work with large amounts of data to find opportunities to improve the player experience and present insights on optimal VIP outreach strategies, by finding statistical causation between campaigns, sweepstakes, outreach programs across various regions, demographics, and channels
• Develop clear narratives from data using visualization tools that capture VIP engagement & health, player support, and campaign stats
• Extend support to the Player Support team to identify improvement opportunities in customer satisfaction, while optimizing for internal costs
• Collaborate with game analysts and product managers to better quantify the impact of PSOs campaigns on overall game performance and find opportunities to improve VIP engagement by leveraging in-game and external synergy
• Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes

What You Bring

• Fluent in SQL; Intermediate experience with programming in Python
• Adept in at least one visualization tool such as Tableau
• Experience in CRM or sales analytics is helpful
• Demonstrated experience with some or all of the following: data mining, optimization, experimental design, computational analytics, and reporting
• Ability to work effectively in a fast-paced environment with changing priorities
• Strong written and oral communication skills
• 2+ years of work experience in data analytics or data science roles
• BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred.

What We Offer You

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site.

The pay range for this position in Ontario at the start of employment is expected to be between $71,400 and $105,660 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. The total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Companys discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic not an individuals race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Zyngas in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a , , , , email domain).