- Seasonal
- Part time hours depending on the occupancy of the campground
- June 1- September 15th
- Most hours available in the afternoon/evenings, weekends & holidays
- Ensures customers receive a high level of service consistent with our customer service philosophy
- Learn and operate Campground Management system
- Communicate with all staff and management using Microsoft Teams
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure positive environment for all guests
- Handle reservations, registration and store sales for camping guests
- Coordinate with Guest Service staff for late guest arrivals
- Coordinate with Guest Service staff for problem resolution when applicable
- Assists with handling and resolving guest complaints.
- Facilitate guest ticket purchases for area attractions
- Cashier souvenir sales as well as stocking merchandise
- Utilize creative problem-solving skills
- Other duties as assigned by manager which can include but are not limited to
- Good customer service and communications skills
- Ability to multi task and prioritize
- Able to work with others and work independently
- Professional Appearance and attitude towards guests and fellow team members
- Communicate professionally and patiently
- Be on your feet during shift and able to lift at least 30 lbs.
- Ability to thrive in a fastpaced environment
- Demonstrate leadership abilities
- Intermediate computer proficiency including email, internet and Microsoft Office Suite
- Excellent verbal and written communication skills
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Front Desk Hospitality - Eureka, MO, United States - KEI Outdoors
Description
:The St.
Louis West KOA offers picturesque camping as it was meant to be - with lots of trees, a babbling creek, fireflies, and a campfire under a starlit sky located on Historic Route 66, less than 1 mile from Six Flags St.
Louis and I-44. We are looking for enthusiastic and outgoing people to join our front desk team.Offering camping year-round in RVs, Cabins, Deluxe Cabins, and tents our goal is to create a great camping experience for our guests by offering excellent customer service.
If you enjoy meeting new people, working in a fun yet challenging environment and helping families create memories to last a lifetime we want to talk to youWorking Hours:
RESPONSIBILITIES
assisting other departments with the completion of tasks and light janitorial work
Requirements:
PIbc803e5000c
