Treatment Plan Coordinator @ Towncare Dental - Bonita Springs, United States - Towncare Dental Partnership

Description

Overview
We are an established dental practice looking to hire a full time Treatment Coordinator to join our team. Our office provides a pleasant work environment that is focused on excellent customer service and quality patient care. Competitive pay and excellent benefits including health insurance, 401k, 401k employer match, & paid time off. Candidate must have prior dental office experience. Knowledge of dental insurance (PPO's) and billing codes is expected. Candidate must be reliable, organized, willing to learn and a team player. Work days are Mon-Fri 8:00-5:00.

Responsibilities

Responsibilities:

• Conduct interview to understand the patient's oral health history, concerns, and objectives
• Explain the treatment plan, address patient concerns and answer any questions
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
• Build trust, and understand the patient's objectives
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice's financial integrity.
• Understand the practice's policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Bill dental insurance, post payments, and claim estimations as required.
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
• Track patient accounts receivable and outstanding balances to ensure timely payment.
• Assist in Practice's collections protocol for all outstanding balances.
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Perform general office duties and other duties as required

Qualifications

Experience working in a dental office as a Treatment Plan Coordinator, preferred. Will consider someone who works in a dental office in another position.

Experience working with various dental insurance plans

Strong verbal and written communication skills

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