Office Coordinator - Manchester
1 month ago
Job Summary
We invite you to become part of Connecticut's most comprehensive healthcare network as a Patient Service Coordinator.The Greater Manchester Region has approximately 2,500 employees.
Responsibilities
- Performs front desk duties including but not limited to patient check in demographic and insurance verification Scans insurance cards and license Provide effective coordination of patient appointment and billing including the oversight and updating of patient schedules resolution of appointment-related issues ,
- Assist in training staff in front end positions Adheres to all encounter payment audit trail processes Assists Practice Manager with oversight in maintaining tracking logs required by management Provides input on ordering office supplies Informs Practice Manager on operational problems handles matters requiring executive disposition Reports on daily workload productivity levels Assists implementation policies procedures related front office functions Ensures positive customer service atmosphere interactions reception area Investigates resolves customer complaints absence Practice Manager Schedules appointments accurately completely Verifies if patient new existing Advises client preparations instructions associated scheduled exam Checks-in patients insuring paperwork completed updating software system Maintains confidentiality Discharges patients entering correct codes payments into system Collects appropriate payment co-payment documents correctly Handles miscellaneous responsibilities interacting patients coworkers caring respectful manner Follows correct closing procedures Answers phones responds inquiries including requests physician offices patients medical records sent facilities Demonstrates ability flexible organized function stressful situations Utilizes critical thinking sound judgment Maintains confidentiality adheres HIPPA requirements Other duties assigned management
Job description
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