- Drive achievement of NOI targets through rent growth, lease-up pacing, and expense control.
- Drive the development and execution of annual business plans and budgets; forecast revenue, expenses, and capital needs.
- Interpret financial performance reports (P&L, variance analysis, delinquency, occupancy trends) and initiate corrective actions as needed.
- Oversee accounts receivable, collections, rent posting, security deposit administration, and financial.
- Identify opportunities for revenue optimization (rent increases, ancillary income, vacancy loss reduction).
- Manage and monitor capital expenditure plans and ROI-driven enhancements to common areas and unit finishes.
- Evaluate vendor contracts and bids with an asset-management lens-ensuring return on spend and long-term value.
- Collaborate with construction and Service Manager to ensure readiness of inventory
- Lead all on-site sales and leasing activities to achieve aggressive lease-up goals.
- Inspire a culture of high-performance leasing through daily coaching, call conversion metrics, and mystery shop readiness.
- Collaborate with marketing and regional teams to launch targeted outreach and digital campaigns aligned with local demographics.
- Monitor daily traffic sources, team closing ratios, and customer journey insights; adjust tactics to improve conversion.
- Personally engage with key prospects and corporate clients to secure leases and maintain a visible sales presence.
- Deliver a hospitality-forward culture, ensuring all touchpoints-tours, move-ins, maintenance, events-reflect a white-glove standard.
- Lead a resident-first approach that proactively anticipates needs, solves problems, and builds lasting satisfaction and retention.
- Implement elevated amenity programming and curated community events to build engagement and brand identity.
- Monitor all service requests and turnarounds with an emphasis on speed, quality, and minimal disruption.
- Conduct regular property walks to uphold standards of luxury, safety, and curb appeal.
- Recruit, onboard, and retain top-tier talent with strong service and sales acumen.
- Build a collaborative team environment rooted in accountability, transparency, and professional growth.
- Conduct regular performance evaluations and implement individualized development plans for direct reports.
- Foster a team culture aligned with ownership expectations and brand positioning.
- Ensure full compliance with Fair Housing laws, landlord-tenant ordinances, and local regulations.
- Serve as the community's legal liaison for evictions, lease violations, court proceedings, and resident disputes.
- Enforce risk management and safety protocols, conduct regular inspections, and support insurance documentation needs
- Bachelor's degree
- 3+ years of multi-family property management experience, ideally in lease-up communities.
- Strong grasp of asset operations: budget management, financial reporting, and capital planning.
- Sales and leasing expertise with a track record of achieving and exceeding occupancy goals.
- Exceptional written and verbal communication skills.
- Technologically proficient with RealPage OneSite, Knock, Excel, and digital marketing platforms.
- Working knowledge of landlord-tenant law, Fair Housing, and eviction processes.
- Experience in new construction communities.
- ARM, CPM, CAM, CAPS, or similar industry designation.
- SFR or new home construction experience.
- Real estate license.
- Hospitality, retail, or customer experience leadership background.
- Familiarity with market research tools and revenue management systems.
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Community Asset Manager - Huntersville - Middleburg Communities
Description
Under the direction of the Regional Manager, the Community Asset Manager is accountable for the full lifecycle performance of a rental community, with a focus on maximizing asset value, driving leasing and sales velocity, and delivering a hospitality-level resident experience. This role blends traditional property management with an owner's mindset-championing financial performance, asset preservation, and a culture of proactive, personalized service.As the community's lead operator and brand ambassador, the Community Asset Manager ensures strategic alignment between day-to-day operations and broader asset goals. Responsibilities range from revenue and NOI optimization to cultivating a high-performing team and maintaining a refined, service-driven atmosphere that exceeds resident expectations.
Essential Duties and Responsibilities
Asset & Financial Management
Knowledge and Experience:
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Community Asset Manager
Only for registered members Huntersville, NC
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IT Asset Manager
Only for registered members Charlotte
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IT Asset Manager
Freelance Only for registered members Charlotte
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IT Asset Manager
Only for registered members Charlotte
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IT Asset Manager
Only for registered members Fort Mill
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Asset Manager
Only for registered members Charlotte
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IT Asset Manager
Only for registered members Charlotte, NC
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Asset Manager
Only for registered members Charlotte
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IT Asset Manager
Only for registered members Charlotte, NC
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IT Asset Manager
Only for registered members Charlotte
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IT Asset Manager
Full time Only for registered members Charlotte
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Asset Manager
Full time Only for registered members Charlotte
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Asset Manager
Only for registered members Charlotte
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IT Asset Manager
Only for registered members Fort Mill
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IT Asset Manager
Only for registered members Charlotte, North Carolina
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Asset Management Analyst
Only for registered members Fort Mill
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Asset Management Specialist
Only for registered members Fort Mill
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Asset Management Associate
Only for registered members Charlotte
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IT Software Asset Manager
Full time Only for registered members Fort Mill
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Asset Management Analyst
Only for registered members Fort Mill
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Quantitative Asset Manager
Only for registered members Charlotte