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    • UX Writer - Denver - Vertafore

    Vertafore
    Vertafore Denver

    2 weeks ago

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    Description

    Job Description

    Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.

    Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

    We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

    About the Job

    As a Content Designer, you will be a key contributor in improving the overall user experience of hundreds of thousands of insurance providers and consumers.

    You will partner with the other Product Design team members, Product Managers, Product Owners, and Software Engineers to identify content problems and support useful, usable and innovative design solutions through content.

    You will be part of a highly visible and growing team of experienced designers who focus on creating user-centered designs grounded in research.

    Our team thrives on cross-functional collaboration and connecting one-on-one with our customers to gain a deep understanding of their needs.

    Responsibilities

    • Collaborate with team members to create well-considered, quality content for complex issues and systems.
    • Participate in product definition discussions with Product Managers and Product Owners in order to identify assumptions and clear, concise, and comprehensive goals.
    • Balance industry best practices with new ideas / concepts, following best practices for designing content for enterprise desktop, web, and mobile applications.
    • Partner with team members to design content as a part of our standards and design system.
    • Participate in design studios, design critiques and other design ideation activities.
    • Build amicable, productive, trusting relationships with partners and team members.
    • Define and evolve the voice of our products to give our software a personality and our users clear direction.

    Requirements

    • You're a self-starter and a clear communicator who asks a lot of questions.
    • You are a strong writer, with experience writing for web-based tools and applications.
    • You can evolve tone and language in software products.
    • You are driven to be inclusive in your writing and concepts.
    • You have a good grasp of the theories, concepts, principles, and patterns of user-centered design.
    • You thrive on working as a part of a collaborative team, both giving and receiving feedback.
    • You are familiar with web and mobile standards and best practices including content-first, mobile-first, responsive design, and accessibility.
    • You are able to contribute to 2 projects (at various stages) concurrently, meet deadlines, and adapt quickly to changing priorities in a fast-paced agile environment.
    • You clearly and concisely communicate ideas, perspectives and solutions in a diplomatic and persuasive manner.
    • You balance passion for your craft with a dedication to on-time, on-target delivery of quality work.

    Qualifications

    • You have 2+ years of professional or educational experience writing digital content in a software or agency setting.
    • You have a compelling portfolio that showcases your writing skills.
    • You demonstrate strong oral and written communication skills, including presentation skills.
    • You have strong editing skills and keep up with the latest grammar standards.
    • You have technical acumen and can understand complex software.
    • You are adaptable and thrive in a fast-paced environment.
    • Your working style demonstrates respect, initiative, ownership, transparency, and accountability.
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