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    Associate Director of Housing Services - Tampa, FL, United States - Metropolitan Ministries, Inc.

    Metropolitan Ministries, Inc.
    Metropolitan Ministries, Inc. Tampa, FL, United States

    3 weeks ago

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    Description

    If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.


    • Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
    • We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

    Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.


    • PTO is offered to full-time and part-time employees.
    • 11 days of PTO and 10 paid holidays annually.
    • Employee Assistance Program
    • Tuition reimbursement program
    • Training and career development.
    • Job Functions: The Associate Director of Housing Services implements and supervises the Housing Team. The Associate Director of Housing Services ensures that Metropolitan Ministries services enhances client's quality of life and collaborates with partners to promote the continuum of care.
    Selects, supervises, supports and trains Housing Case Managers and Housing Specialist program staff.

    Regularly analyzing and utilizing outcomes data for KPI and grant compliance on a monthly and quarterly basis for continuous program improvement.

    Monitors progress for quality assurance on families. Develops program policies and procedures, design and implement housing program refinements based on best practices and housing market trends. Incorporate evaluation results, conduct current research on local and national trends, and staff input.

    • Maintain knowledge of housing program priorities and consult and communicate with the AVP of Employment and Housing on relevant issues to include monitoring contractual agreements and coordinating staff training needs.
    • Monitor the Housing Virtual Uplift U curriculum and the Monday platform. Connect with the appropriate staff as needed regarding course documentation.
    • Actively collaborate with the ELT team member in the Education and Employment team to enhance continuum of care services and increase housing stability after client transition.
    • Join appropriate housing associations, attend professional conferences and workshops as appropriate to the responsibilities of the position and program needs in order to develop and maintain administrative and service expertise commensurate with the job duties.
    • Serves as representative with internal and external partners regarding the Housing Team programs as needed. Establishes and maintains partnerships with landlords to support families served.
    • Establishes and maintains partnerships with hotels/motels to include the development of MOU's between the agencies.
    • Monitors progress of files for Quality Assurance on families.
    • Manages rental assistance grants to include EFSP and other grants as awarded.
    • Participate in Metropolitan Ministries' holiday efforts. Attends required staff meetings and on-going trainings.

    Education and Experience:
    Bachelor's degree in Human Service Field; Three years supervisory experience and 3-5 years of Case Management experience.
    Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Must have a valid driver's license and a car.
    Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    We believe that enables us to better meet our mission and values while serving individuals throughout our local communities.

    People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

    Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities.

    If you need assistance or an accommodation due to a disability, please contact us at or via email at Daryl.

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    Associate Director of Housing Services

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