Service Coordinator - Grand Rapids

Only for registered members Grand Rapids, United States

3 days ago

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Job summary

This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term.

This role involves collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
  • Schedule appointments for clients
  • Answer phones and track clients' service records
  • Assess the service needs of clients and connect them with the correct provider

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