Data Analyst - Cleveland, OH, US
21 hours ago
Job description
POSITION SUMMARY
The Jewish Federation of Cleveland is undergoing a comprehensive, multi-year transformation of its business enterprise. This initiative is designed to enhance the efficiency and effectiveness of existing workstreams while developing new approaches to support our mission and the communities we serve.
The Data Analyst reports to the Chief Information Officer and will support this transformation by expanding our data analysis and data visualization capabilities. This role will help drive data-informed decision-making across the organization and work closely with internal stakeholders, vendors, and IT teams to align data strategy with business goals.
ESSENTIAL JOB FUNCTIONS
Business Transformation Activities:
- Act as a subject matter expert on data and reporting strategy throughout the transformation.
- Partner with program management and external vendors to expand JFC's data warehouse, managing scope, schedule, and resources.
- Gather and document reporting and analysis requirements; develop or oversee the creation of dashboards and reports to ensure accuracy and alignment with business needs.
- Coordinate and support training and change management activities.
- Lead post implementation support and training activities for reporting and analysis systems to drive user adoption and optimize use.
Ongoing Activities:
- Lead the strategy and design of JFC's data analysis and business intelligence capabilities.
- Collaborate with teams across the organization to understand analytical needs and provide data-driven insights.
- Design and develop reports, dashboards, and visualizations using Power BI and other tools.
- Maintain and enhance the enterprise data inventory and data dictionary.
- Lead the development of methods for identifying patterns and trends in data to derive business insights.
- Manage and support the Microsoft BI platform and liaise with BI partners.
- Partner with the Marketing team to support data-driven communication strategies.
- Develop and analyze key performance indicators and performance metrics in order to surface potential new opportunities.
- Perform ad-hoc analysis on a regular basis, assist in special projects, support recurring reporting requests for leadership and suggest opportunities for data improvements throughout the organization.
- Promote data literacy by providing ongoing staff training and education on data analysis tools and best practices.
QUALIFICATIONS
- Bachelor's or master's degree in information systems, data science or related field of study.
- 2+ years of relevant experience in data analysis, business intelligence, or related field.
Knowledge, Skills & Abilities:
- Proficiency in Power BI or similar data visualization tools.
- Strong knowledge of data warehousing concepts and business intelligence best practices.
- Experience using Microsoft Excel to perform advanced analysis.
- Strong communication and collaboration skills, with the ability to lead discussions, articulate problems, brainstorm solutions, and drive change in how people think and approach work.
- Strong analytical and problem-solving skills, with proven ability to translate business requirements into solutions.
- Ability to work independently, prioritize and engage in a variety of tasks simultaneously while consistently meeting short deadline situations.
- High attention to detail, follow-up, self-motivated, proactive and solution focused.
- Experience working with donor databases, CRM systems, or fundraising data is highly desirable.
- Previous experience in non-profit data analysis a plus.
- Experience using Microsoft SQL Server, a plus.
- Experience writing DAX expressions a plus.
- Experience with statistical programming languages (R, Python, SAS or similar) a plus.
ABOUT THE FEDERATION
The Jewish Federation of Cleveland is the only organization in Cleveland that focuses on the health and vitality of the entire Jewish community. For more than 120 years, the Federation has created the critical scale necessary to drive meaningful social change and provide relief in times of crisis in ways no one person or organization could do alone. As Jewish Cleveland's hub for innovative solutions and collaborative services, the Federation is able to change and improve lives in Cleveland, Israel, and around the world.
A leader in non-profit technology, the Federation's Technology team provides solutions and services that support the Federation's mission and drives organizational growth. The ideal candidate for this position brings a passion for solving complex problems and wants to apply that passion in a mission-based organization.
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