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    Hotel Administrative Assistant - Lawton, United States - Apache Casino Hotel

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    Description
    Full-Time/Part-Time
    Full-Time

    About the Organization
    The Fort Sill Apache Tribe has several organizations including:

    Apache Casino Hotel is known as one of the premier and friendliest gaming properties in Southwest Oklahoma. Since it's opening in 1999, the property has seen continual growth in both gaming and non-gaming assets. The property currently offers over 860 slot machines, 9 table games, a luxurious 132 room hotel with 225 occupancy banquet space, two delicious restaurants, coffee shop and a convenience store.

    The newest addition to this very successful property is the 1,200 seat multi-purpose Event Center. Featuring top of the line finishes and offering a venue for local, regional and national concerts, banquets, trade shows, expos and much more.

    The Apache Markets are full service convenience stores. We have 2 locations: Lawton, Oklahoma and Anadarko, Oklahoma.

    Apache Homelands is a full service casual dining restaurant and smoke shop in Deming, New Mexico.

    Full Time Positions with Apache Casino Hotel Include the following benefits:

    •Health Insurance

    •Vision Insurance

    •Dental Insurance

    •Life Insurance

    •Optional Disability Insurance

    •Generous 401K Program

    •Paid Time Off

    •Quarterly Bonus Program

    •Discounts

    •Team Parties

    And more

    Description

    Overview
    The Hotel Administrative Assistant works closely with management in promoting a professional business environment, providing support and completing a wide variety of projects and assignments independently with minimum supervision.

    Essential Functions
    • Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of providing exceptional service at all times.
    • Schedule, coordinate and complete all administrative work as assigned to ensure efficient and effective administrative support to executive team member
    • Organize and prioritize work to maintain the greatest efficiency in the completion of special projects and assignments
    • Draft and compose correspondence, memoranda, e-mail, reports and miscellaneous documents using Microsoft Office products
    • Properly perform basic accounting functions related to the accounts payable and other financial matters
    • Process vendor invoices and take care of vendor inquiries regarding payments in a courteous, friendly manner
    • Maintain Gift Shop inventories and consignment accounts; monitor and replenish office supplies, and run business-related errands
    • Prepare outgoing mail, file correspondence and other departmental records and reports
    • Interface with all operational and support team members, as well as outside agencies and vendors, in a friendly, courteous manner
    • Respond to letters, items of concern, and/or inquiries promptly and politely
    • Attend meetings as required, record minutes and prepare for distribution
    • Greet visitors, ascertain nature of business and escort or direct them to the appropriate office
    • Answer telephone and give information to callers, or route call as appropriate
    • Receive and distribute incoming departmental mail, facsimiles, etc.
    • Prepare documents and reports regarding monthly, quarterly, and/or annual operational matters
    • Perform other related duties as may be assigned.
    • Log in and be proficient in the Avaya S-8600 phone system
    • Assist the PBX department with incoming calls and room reservations during high volume business demand
    • Ability to assist VIP guests over the phone with direct mail offers and room reservations.
    • Ability to assist all front desk activities during meetings and high volume times.
    • Confirming all payroll hours, including requested time off pay is correct prior to closing payroll.
    • Understand and comply with the Eye, Hi, Goodbye program.
    • Regular attendance is required.
    Open Date
    2/6/2024

    Exempt/Non-Exempt
    Non-Exempt

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. However, qualified Fort Sill Apache Tribal Members will be given preference as allowed by law.

    This ad in not a waiver of the sovereign immunity of the Fort Sill Apache Tribe or its entities.

    Position Requirements

    Minimum Qualifications
    • Minimum three years' related experience in an administrative support position, with an Associate of Arts degree, or an equivalent combination of education and experience
    • Strong computer skills to include effective working knowledge of Microsoft Office Products such as Word, Excel, Power Point, Outlook, etc.
    • Have reliable transportation for travel to and from local locations
    • Possess strong written and oral communication skills, with the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
    • Pass a background check and drug-screening test
    Core Competencies
    • Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations
    • Maintain a neat, clean and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be clean and pressed at the beginning of each shift
    • Understand and comply with the Eye, Hi, Goodbye program
    • Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details
    • Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members
    • Ability to maintain a calm demeanor during stressful situations
    • Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs
    • Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise
    • Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority
    • Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly
    • Ability to adapt behavior to others' styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others and recognizing their concerns and feelings to build and maintain long-term associations based on trust
    • Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members
    • Ability to operate various types of equipment used in your department, for example personal computers, printer/copier/scanner/facsimile machine and telephone
    Location
    Lawton, OK

    This position is currently accepting applications.


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