Care Coordinator- Riverside County Referral - Desire Home Care

Description

Job Summary:
Desire Home Care, Inc. is seeking a caring and organized individual to join our team as a Care Coordinator in Riverside, California.

This is a full-time, hourly customer service position where you will be responsible for providing support and assistance to our clients and their families.

As a Care Coordinator, you will play a vital role in ensuring that our clients receive the highest quality care and support from our agency.

Compensation & Benefits:
This is a full-time, hourly position with a competitive compensation package of $18 to $22 per hour, paid biweekly.

We also offer a comprehensive benefits package that includes health insurance, paid time off, and opportunities for career growth and advancement.

Responsibilities:

• Serve as the main point of contact for our clients and their families, providing exceptional customer service.
• Coordinate and schedule care services for clients, ensuring that all needs and preferences are met.
• Conduct client assessments and develop individualized care plans in collaboration with clients, families, and caregivers.
• Partner with caregivers to ensure they have the necessary resources and support to provide quality care.
• Maintain accurate client records and ensure that all necessary documentation is completed in a timely manner.
• Serve as a liaison between clients, families, and other healthcare professionals to coordinate and manage care services.
• Monitor client satisfaction and address any concerns or issues that may arise.
• Participate in oncall rotation and provide afterhours support as needed.

Requirements:

• High school diploma or equivalent; Bachelor's degree in a related field preferred.
• Minimum of 2 years of experience in customer service or healthcare coordination.
• Strong organizational and timemanagement skills, able to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills; ability to build rapport with clients and caregivers.
• Proficient in Microsoft Office and experience working with electronic health records.
• Must be able to work fulltime hours and participate in oncall rotation.

EEOC Statement:
Desire Home Care, Inc. is an equal opportunity employer and is committed to providing a discrimination-free workplace.

We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected characteristics.