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    Operations Manager - Mishawaka, United States - SERVPRO of South Bend, NE/W. St. Joseph County

    SERVPRO of South Bend, NE/W. St. Joseph County
    SERVPRO of South Bend, NE/W. St. Joseph County Mishawaka, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionDrops::AccountDrop is hiring an Operations Manager

    Benefits/Perks
    • Top industry compensation
    • Vision and dental insurance
    • Paid Holidays
    • Paid vacation time
    • 401K retirement plan
    • Career progression
    • Professional development
    Key Responsibilities:
    • Ensure production staff follows SERVPRO Franchise processes relating to customers and takes care of customer needs
    • Keep the Owner or General Manager updated on production
    • Manage production managers and manage production staff, as necessary
    • Oversee Work-in-Progress (WIP) meetings to monitor progress of jobs, ensuring most efficient production possible
    • Oversee or manage Large Loss jobs by providing quick responses to job loss site, ensuring any size losses are handled professionally and profitably
    • Oversee and verify accuracy of job estimates, resulting in improved profit margin
    • Ensure compliance with job standards to achieve defined results in production division
    • Keep facility in working order, ensuring equipment is well-maintained
    • Make sure production team employees follow safety and risk management guidelines on the job site, in the office, and while traveling
    • Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently and within compliance
    Requirements:
    • Valid Driver's License
    • 5+ years of operation management experience
    • Effective written and oral communication
    • Experience in cleaning/restoration industry preferred
    • IICRC certifications preferred
    • Ability to travel locally and out of state when necessary
    • Ability to successfully complete a background check subject to applicable law
    About Us
    Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our technicians utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us at
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