VTC Technician_MD with Security Clearance - Patuxent River, MD, United States - Mission Services LLC (MSI)

Description

• Applies knowledge of telecommunications systems and audio video production techniques, sound slide presentations, and peripheral support equipment to provide robust and fully functional Video Teleconferencing (VTC) capabilities.
• As a member of an install team, assists in modifying, installing, testing, evaluating, and operating electrical, electronic, video, audio, computer network or related communication equipment. Maintains repairs, inspects, and troubleshoots or programs systems, equipment, and components. Reviews, analyzes, or applies technical or maintenance specifications, policies, and standards. Interfaces and coordinates with customers regarding system requirements determination, specification alternatives and project solutions.

Experience in the following areas:

• Resolution of VTC issues in a high volume, fast paced environment
• Installing cables, wires and telecommunications equipment
• Providing VTC support to multiple work sites
• Daily use of a ticketing system to manage workload and end-user assistance

Troubleshooting of basic IT services, desktop systems, and peripheral devices

Job Requirements:

Excellent customer service, communication and organizational skills

Able to climb ladder and lift, carry, move, load and unload heavy objects (up to 50 pounds)

Will be using power tools and hand tools

Ability to read and interpret specifications and drawings

Wire-wrapping, lacing rack mounting and cable running

Computer skills a plus.