- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handles the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and performs overrides
- Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Is courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer-based training (CBT) and training aid courses
- Perform the task of cashier when scheduled or as needed per the surge plan guidelines
- Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
- Perform the task of Food Lion To-Go Runner when scheduled or as needed.
- Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
- Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
- Perform all other duties as assigned
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
-
PT Customer Lead
12 hours ago
Food Lion Brookneal, United StatesAddress: USA-VA-Brookneal-425 Lusardi Street · Store Code: Store 01236 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acr ...
-
PT Customer Lead
3 weeks ago
Food Lion Bedford, United StatesAddress: USA-VA-Bedford-1515 Longwood Ave. · Store Code: Store 00249 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...
-
Electrical Estimator
2 weeks ago
Moore's Electrical & Mechanical Altavista, United StatesJob Summary: · The Electrical Estimator is responsible for capturing labor and material costs to complete electrical system estimates for both our commercial and industrial customers. This role is the foundation for the success of our departments to capture the correct amount of ...
-
BAS/Controls Business Development Representative
2 weeks ago
Moore's Electrical & Mechanical Altavista, United StatesMoore's Electrical & Mechanical is now seeking a Business Development Representative for our BAS/Controls team in our Altavista office. Be a part of a growing team with an amazing culture, reputation, and benefits · **Apply today and start the process with a confidential phone i ...
-
Office Representative
2 weeks ago
Dianne Waller - State Farm Agent South Hill, United StatesROLE DESCRIPTION: · Dianne Waller - State Farm Agent is searching for driven team member who can recognize opportunities and help turn leads into long-lasting customer relationships. As our Office Representative - State Farm Agent Team Member, your knowledge of customer service e ...
-
Electrical Estimator
1 week ago
Moores Electrical & Mechanical Altavista, United StatesJob Summary: · The Electrical Estimator is responsible for capturing labor and material costs to complete electrical system estimates for both our commercial and industrial customers. This role is the foundation for the success of our departments to capture the correct amount of ...
-
MPS Planner
2 weeks ago
BGF Industries Altavista, United StatesJob's Description: Reporting to the Regional Supply Chain Organization, the MPS and S&OP Planner medium & long-term planning process (S&OP horizon and beyond) of a portfolio, achieving target service levels while optimizing the trade-offs between production capacity constraints/u ...
-
Quality Engineer
2 weeks ago
BGF Industries Altavista, United StatesJob Description · Job DescriptionPrimary Job Function: Manages supplier quality by monitoring performance and reporting feedback to Management and vendors for corrective action and continuous improvement. Lead completion and upload of customer required PPAP documents. Collect and ...
-
Forklift Operator
2 weeks ago
SBM Management Altavista, United StatesThe GMP Recycle Tech is responsible for the recycle, reuse, and reclamation program. · Responsibilities · * Comply with safety rules, policies, and procedures · * Stop at risk behavior of others and self · * Perform work assignments in a team with other employees · * Perform repe ...
-
Shift Supervisor
2 days ago
Taco Bell Altavista, United StatesShift Supervisor · Altavista, VA · Shift Supervisor (Must be 18+ Years of Age) · Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, t ...
-
Quality Manager
2 weeks ago
BGF Industries Altavista, United StatesPrimary Function: · Manage quality assurance and quality teams for the site. · Work with production areas to meet BGF and customer requirements. · Provide direction to production areas to improve processes through personnel, training, computer systems and equipment. · Develop ...
-
Quality Engineer
2 weeks ago
BGF Industries Altavista, United StatesPrimary Job Function: Manages supplier quality by monitoring performance and reporting feedback to Management and vendors for corrective action and continuous improvement. Lead completion and upload of customer required PPAP documents. Collect and analyze data related to customer ...
-
Customer Service Representative
3 weeks ago
Lori Watkins - State Farm Agent Altavista, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Altavista, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lori Watkins - State Farm Agent, you will build and develop customer rela ...
-
Customer Service Representative
2 weeks ago
Lori Watkins - State Farm Agent Altavista, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Altavista, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lori Watkins - State Farm Agent, you will build and develop customer rela ...
-
Quality Manager
3 weeks ago
BGF Industries Altavista, United StatesJob Description · Job DescriptionPrimary Function: · Manage quality assurance and quality teams for the site. · Work with production areas to meet BGF and customer requirements. · Provide direction to production areas to improve processes through personnel, training, computer sys ...
-
Assistant Restaurant Manager
2 days ago
Taco Bell Altavista, United StatesAssistant Restaurant Manager · Altavista, VA · Assistant Restaurant Manager · Are you a highly skilled and motivated individual looking for an immediate opportunity as an Assistant Restaurant Manager at Charter Foods? Do you thrive in a dynamic and fast-paced environment? If your ...
-
BAS/Controls Business Development Representative
2 weeks ago
Moore's Electrical & Mechanical Altavista, United StatesJob Description · Job DescriptionMoore's Electrical & Mechanical is now seeking a Business Development Representative for our BAS/Controls team in our Altavista office. Be a part of a growing team with an amazing culture, reputation, and benefits · **Apply today and start the pr ...
-
Life Insurance Position
3 weeks ago
Lori Watkins - State Farm Agent Altavista, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Altavista, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lori Watkins - State Farm Agent, you will build and develop customer rela ...
-
General Manager
3 days ago
Taco Bell Altavista, United StatesGeneral Manager · Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you The Restaurant General Man ...
-
Hourly Supervisor
3 days ago
Wal-Mart Stores , Inc. Altavista, United StatesLocation ALTAVISTA, VA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition HST What you'll do at Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly su ...
PT Customer Lead - Altavista, United States - Food Lion
Description
Address: USA-VA-Altavista-1301 A Main Street
Store Code: Store 02539 Front End
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
excellent customer service.
DUTIES AND RESPONSIBILITIES
Responsibilities:
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.