Front Desk Supervisor- InterContinental Boston
4 days ago
Job summary
The Front Desk Supervisor is responsible for delivering timely, professional and exceptional experiences for guests and colleagues in alignment with established service standards and operational procedures.Maximize hotel revenue by effectively upselling rooms and promoting hotel offerings. Accurately handle all cash and credit transactions including posting charges preparing reports completing deposits
Foster strong teamwork deliver quality service through regular communication coordination with other departments Represent the hotel with professionalism maintaining a positive attitude appropriate appearance.
Responsibilities
- Assist in overseeing daily front desk operations ensuring team members are thoroughly trained in service standards hotel facilities amenities local area information property management reservation systems safety emergency protocols.
- Multiply hourly rate $37.20 to annual salary: 1941120 / year
Job description
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