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Boca Raton

    Front Desk Supervisor - Boca Raton, United States - Stanford Hotel Group

    Stanford Hotel Group
    Stanford Hotel Group Boca Raton, United States

    1 day ago

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    Description

    ** Front Desk Supervisor**

    **Job Category****:** Front Office **Requisition Number****:** FRONT05157 Showing 1 location **Job Details**

    **Description**

    Job Overview:

    Assisting the Front Office Manager in the day to day operations of the front desk while ensuring 100% guest satisfaction.

    Warmly welcome and register guests, to assisting with guest departures while providing prompt and courteous service.

    Ensuring the guest stay meets Hilton's Brand Standards.

    Resolving any guest issues.

    Assist with the supervision and training of the front office staff.

    Will act as MOD when required.

    Requirements: Previous hotel front desk supervisory experience preferred or related supervisory experience

    OnQ and Hilton experience preferred

    Outstanding guest service skills; Strong hospitality skills

    Ability to read, listen and communicate effectively in English, both verbally and in writing.

    Must be able to work a flexible schedule of AMs and PMs

    Must be able to work Saturdays, Sundays and Holidays

    Neat and professional appearance

    Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to or call to let us know the nature of your request.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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