Sales Assistant/Sample Librarian- HOLLY HUNT - Los Angeles, United States - Holly Hunt
Description
Sales Assistant/Sample Librarian- HOLLY HUNT
Tracking Code Job Description **COMPANY PROFILE:**
Knoll, Inc. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. We are part of MillerKnoll, the engine powering the worlds most dynamic design brands. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit .
HOLLY HUNT is a sales and service organization, as well as designer and maker of high-end interior design furniture, lighting, textiles, leather, and rugs. HOLLY HUNTS to the trade customers are interior designers and architects.
**POSITION PROFILE**
The Sales Assistant/Sample Librarian is an integral part of the Holly Hunt Showroom. This hybrid role will be responsible for working closely with Sales Associates, Sample Librarians, Clients, Corporate Office, and Outside Sales Associates to ensure the smooth processing and production of orders. This role will also assist the Sample Librarian with filling and maintaining all memo samples keeping inventory levels current and ensuring clients receive missing requests as quickly as possible.
**Primary Responsibilities**
Answer incoming phone calls, transfer to appropriate Sales Associate
Process credit card payments, record deposits in Navision, release orders
Expedite orders partnering Client First team to prioritize hot orders
Follow up on Balance Due Notices to collect payments
Provide tracking updates to clients
Complete and submit refund request forms for overpayments
Maintain sales tools (order tear sheets, catalogs, finish samples, etc.) on sales floor and order when needed
Be a team player, cover breaks as needed
Acknowledge every client that comes into the showroom
Work with clients in the showroom and on the phone as needed
Pull sample/tear sheets and perform fabric shops as needed
Assist with mailers and eblasts
Fill sample requests and order missing samples for clients
Maintain sample room inventory; keep all inventory levels current and order samples
Maintain fabric area on showroom floor. Merchandise fabrics, create displays, hang new items and remove discontinued items
Maintain textile price list and all changes
Maintain shopping bags, pencils, and memo pads and ensure sales floor is well stocked, reorder when needed
Handle client/sales associate requests both over the phone and in person with pricing, sample request and product identification
Assist Outside Sale Associate by sending tear sheets, memo samples, etc., as directed to the client
Maintain marketing and sales tools throughout the showroom and reorder when needed
Maintain tear sheet library inventory to current levels and reorder when needed
Shipping and receiving responsibilities for showroom packages
Assure marketing materials are placed in every shopping bag and reorder materials as needed
Maintain showroom floor appearance
Required Skills
Bachelor's degree required
2-3 years working in a design or showroom environment, luxury experience preferred
Required Experience
Ability to multitask
Excellent communication skills both written and verbal
Some lifting lbs. max)
Proficient in Microsoft Word/Excel/Outlook
*MillerKnoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at *
**MillerKnoll/HOLLY HUNT, is a federal contractor and is subject to the requirements of Executive Order As such, we are requiring all of our U.S.-based employees to be fully vaccinated against COVID-19 by January 4, 2022.**
Job Location Los Angeles, California, United States Position Type Full-Time/Regular ** Apply**
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