Clinical Support Associate II - Waukesha
10 hours ago
Job description
Location:
Waukesha
Job Type:
Days - 1st Shift
Weekly Hours: 40
Medical Assistant or EMT or LPN - Cardiology Full Time Days Heart and Vascular Center
Role snapshot
Department:
Cardiology (care team model supporting our APPs)
Schedule: 7:30am–4:00pm (some day-to-day variability)
Primary site:
ProHealth Heart & Vascular Waukesha
Secondary site:
Mukwonago clinic 1 day/week (clinic support)
What you'll do
Support APP-led cardiology care teams with rooming, vitals, EKGs/testing support (as applicable), and smooth patient flow
Manage in-baskets and patient messages that do not require RN triage or provider-level clinical decision making
Coordinate care needs, prep patients, support follow-up planning, and deliver a great patient experience from check-in through wrap-up
Document clearly and accurately in Epic and keep the day moving on schedule
What we're looking for
MA/EMT/LPN background
Strong communication, organization, and comfort in a specialty practice
Calm, service-minded team player with attention to detail
Learn more about the care we provide
Heart and vascular care:
What You Will Do
Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group.
Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
Float to other departments or clinic locations as assigned by PHMG Leadership.What You Will Need
High School Diploma or Equivalent
Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program
1 Year of experience
About Us
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#CA *CADo You Fit at ProHealth Care?
Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver.
With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care.
We have a promise to our patients and employees:The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.
Nearest Major Market:
Waukesha
Nearest Secondary Market:
Milwaukee
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