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    Corporate Investigator-Field Operations - Atlanta, United States - Floor & Decor

    Floor & Decor
    Floor & Decor Atlanta, United States

    3 weeks ago

    Default job background
    Retail
    Description

    West Coast - Remote Only

    This position is responsible for analyzing internal and external theft trends throughout the company. It will work closely with the Corporate Investigator. It will also be responsible for regularly reviewing point of sale exception reports to identify theft trends out in our stores. Once detected, the individual will partner with the Divisional Safety & Loss Prevention Manager to be sure that a thorough investigation is conducted. The Corporate Investigator – Field Operations will travel to stores throughout the company to establish an impression of control through CCTV review and procedural validation. They will work closely with the Corporate Investigator at the Store Support Center and Divisional Safety & Loss Prevention Managers out in the field. The Corporate Investigator – Field Operations will report directly to the Senior Director of Safety and Asset Protection.

    Minimum Eligibility Requirements

    • High School diploma or GED (College degree preferred)
    • 10 years of investigator experience
    • Experience in conducting dishonest employee interviews
    • Exception reporting, CCTV Equipment, Covert Camera Installation, Burglar alarms
    • Internal Interview Technique/Training (Wicklander-Zulawski certification preferred)
    • Excellent communication skills (verbal and written)
    • Working knowledge of law enforcement
    • Strong analytical and time management skills
    • Able to maintain confidentiality concerning projects and assignments
    • Knowledge of retail operations, Loss Prevention, and Investigations
    • Ability to proactively and independently analyze historical data, theft trends and exceptions
    • Proven problem-solving and team building skills
    • Excellent organizational skills, delegation and follow-up skills
    • Basic computer skills including MS Word and Excel
    • Must pass pre-employment background check
    • Ability to multi-task, meet deadlines, and work in a fast-paced environment

    Essential Job Functions

    Shrink Prevention and Awareness

    • Investigate and detect possible theft trend exposures, both internal and external
    • Review data and analyze POS exception reports to detect theft and behaviors that contribute to shrink; validate exceptions using CCTV
    • Partner with the Divisional Safety & Loss Prevention Manager as needed to resolve investigations
    • Partner with Law Enforcement to be sure that Floor & Decor's cases receive the proper attention

    Safety Standards and Awareness

    • Partner with the Divisional Safety & Loss Prevention Manager whenever a safety violation is observed while reviewing CCTV

    Hazardous Material Review

    • Partner with the Divisional Safety & Loss Prevention Manager whenever a hazardous material exposure is observed when reviewing CCTV

    Working Conditions (travel, environment)

    • This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week
    • Travel required including air and car travel
    • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

    Physical/Sensory Requirements

    Sedentary Work – Ability to exert pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

    Benefits & Rewards

    • Bonus opportunities at every level
    • Non-traditional retail hours (we close at 7p)
    • Career advancement opportunities
    • Relocation opportunities across the country
    • 401k with discretionary company match
    • Employee Stock Purchase Plan
    • Referral Bonus Program
    • 80 hrs. annualized paid vacation (full-time associates)
    • 4 paid holidays per year (full-time hourly store associates only)
    • 1 paid personal holiday of associate's choice and Volunteer Time Off program
    • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

    Equal Employment Opportunity

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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