- Determines eligibility, maintains, and completes all eligibility records for case files, including eligibility screening and assessment of family needs.
- Performs mathematical calculations to determine household income and the parent's share of cost and will process the appropriate enrollment forms.
- Adheres to state and local policies and accurately determine eligibility based on confidential documentation. Must be able to discontinue services when necessary.
- Processes eligibility, case changes, drops, and transfers accurately within the required timeframe as established by funding sources.
- Manages a high volume of case files and data entry daily. Enters all data into The Workforce Information System of Texas (TWIST) and internal systems accurately and in the required timeframe.
- Completes case documentation in an objective and fact-based manner, with the understanding that records may be reviewed and used by other users of the state database and professionals, including monitors, TWC and Workforce Solutions staff, fraud investigators, attorneys, service providers, and other professionals.
- Establishes rapport and credibility with customers and providers by providing excellent customer service in a professional and respectful manner.
- Contacting customers will be necessary to gather necessary information and explain outcomes, and customer rights and responsibilities.
- Interprets and communicates state and local policies and procedures to customers in an understandable manner.
- Educates new customers coming into program and offer solutions for other related issues customers might be facing – example; if they are not eligible, offer other alternatives.
- Must be able to communicate effectively and discontinue services when applicable.
- Attention to detail and a positive attitude are keys to success in this position.
- Produces content/copy and accurately edits documents.
- Provides back up support to team members.
- Other duties and responsibilities as assigned.
- High School Diploma or equivalent, associate's or bachelor's degree preferred.
- Child Development experience a plus. One to two years of experience in determining eligibility, working directly with customers and entering information into a database.
- Ability to adapt to frequent policy changes and show flexibility; must have above average critical thinking and problem solving skills and be results driven.
- Ability to accurately interpret and understand customer correspondence; must have excellent task management skills, which include organization, attention to detail, time management, multi-tasking, and prioritizing work.
- Proficiency in Microsoft Word, Microsoft Excel and Outlook is required.
- Strong written and verbal communication skills required.
- Demonstrates the ability to cope with stressful situations and the public.
- Promotes a positive work environment and possesses outstanding business ethics.
- Prompt and regular attendance is required.
- Must have a valid Texas driver's license
- Driving record must comply with CCG's automobile insurance carrier requirements
- Must have liability insurance coverage and reliable personal transportation
- Ability to travel locally or out of town as required
- Mileage reimbursement is offered when applicable
- Must successfully meet all compliance background check requirements for federal funding throughout employment
Paid Parental Leave
Short Term, Long Term Disability and Basic Life Insurance at no cost
Medical, Dental and Vision Insurance
Telemedicine at no cost
401K with company match
Paid Time Off
(12) Paid Company Holidays
-
Manager APP- Medical Specialty
6 days ago
Baylor Scott & White Health Woodway, United States Full timeJOB SUMMARY · The Manager Advanced Practice Professionals provides direction and administrative leadership for Advanced Practice Professionals (APPs) in their defined geographic area and/or medical or surgical specialties within Baylor Scott & White Health System to enable APPs t ...
-
plasma center nurse
3 weeks ago
BioLife Plasma Services Waco, TX , USA, United StatesBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submi ...
-
Travel Speech Language Pathologist
1 week ago
Triage Waco, United StatesTriage is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Waco, TX. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $ / Week Travel Speech Therapist/SLP | Waco, TX · Travel Rehab: Speech Language Pathology Waco · Location: Waco · S ...
-
Travel Speech Language Pathologist
1 week ago
Triage Waco, United StatesTriage is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Waco, TX. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $ / Week Travel Speech Therapist/SLP | Waco, TX · Travel Rehab: Speech Language Pathology Waco · Location: Waco · S ...
-
Temporary TWA I/MES I/HBW I
1 week ago
Texas Health & Human Services Commission Waco, United StatesThis is a temporary position that is expected to end on 08/31/2025. Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. Once hired, temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regula ...
-
Family Medicine Physician
6 days ago
Baylor Scott & White Health Waco, United StatesBaylor Scott & White Health is seeking a board certified or board eligible Family Medicine Physician to join an outstanding team in Waco, Texas. This is an employed career opportunity with a generous benefits package that offers work-life balance, a competitive salary, productivi ...
-
Insurance Specialist
3 weeks ago
TEKsystems Waco, TX, United StatesDescription: · Insurance Specialists are responsible for hospital and physician billing. The duties include working with payers to resolve issues and facilitate prompt payment of claims. Thorough knowledge and understanding of patient billing, claims submission, and payer specifi ...
-
Baylor Scott & White Healthcare Waco, United States Full timeJOB SUMMARY · The Medication Access Specialist coordinates with providers and local pharmacies to assist in the technical aspects of the distribution of medication refills and related functions for improving patient care. · ESSENTIAL FUNCTIONS OF THE ROLEWorks as a patient liai ...
-
myDermRecruiter Waco, United StatesFull-Time Dermatologist Position near Waco, Texas · Job-5133 · myDermRecruiter is actively seeking a Board-Certified / Board-Eligible Dermatologist for an exciting opportunity with a top-tier dermatology group near Waco, Texas. With this position, you'll be joining a highly ski ...
-
Insurance Verification Specialist
3 weeks ago
TEKsystems Waco, TX, United StatesDescription: · Insurance Specialists are responsible for hospital and physician billing. The duties include working with payers to resolve issues and facilitate prompt payment of claims. Thorough knowledge and understanding of patient billing, claims submission, and payer specifi ...
-
Travel Nurse
1 week ago
Triage Waco, United StatesTriage is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Waco, TX. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $ / Week Travel Telemetry RN | Waco, TX · Travel Nursing: Telemetry Waco · Location: Waco · Start Date: 5/19/2024 · ...
-
Education Finance Specialist
3 days ago
Southern Careers Institute Waco, United StatesWe call it being a life changer, but youll call it a job you love while helping others find the same. Youll have a hand in improving the lives of countless SCI students throughout Texas by working with impassioned educators and campus faculty in a collaborative, interactive envir ...
-
Specialist - PEIMS
2 weeks ago
Waco Independent School District Waco, United StatesPosition Type: · Paraprofessional/Support Staff/Specialist - PEIMS · Date Posted: · 5/1/2024 · Location: · Bells Hill ElementaryJob Title: Specialist - PEIMS · Wage/Hour Status: Nonexempt / At-Will · Reports To: Principal and PEIMS Supervisor · Pay Grade/Days: 203 / 196 · Dept./S ...
-
Specialist - PEIMS
1 week ago
Waco Independent School District Waco, United StatesPosition Type: · Paraprofessional/Support Staff/Specialist - PEIMS · Date Posted: · 5/17/2024 · Location: · South Waco ElementaryJob Title: Specialist - PEIMS · Wage/Hour Status: Nonexempt / At-Will · Reports To: Principal and PEIMS Supervisor · Pay Grade/Days: 203 / 196 · Dept./ ...
-
Specialist - PEIMS
1 week ago
Waco Independent School District Waco, United StatesPosition Type: · Paraprofessional/Support Staff/Specialist - PEIMS · Date Posted: · 4/15/2024 · Location: · Tennyson MiddleJob Title: Specialist - PEIMS · Wage/Hour Status: Nonexempt / At-Will · Reports To: Principal and PEIMS Supervisor · Pay Grade/Days: 203 / 196 · Dept./School ...
-
Specialist - PEIMS
2 weeks ago
Waco Independent School District Waco, United StatesPosition Type: · Paraprofessional/Support Staff/Specialist - PEIMS · Date Posted: · 5/1/2024 · Location: · University HighJob Title: Specialist - PEIMS · Wage/Hour Status: Nonexempt / At-Will · Reports To: Principal and PEIMS Supervisor · Pay Grade/Days: 203 / 196 · Dept./School: ...
-
Manager APP- Medical Specialty
6 days ago
Baylor Scott & White Health Waco, United States Advanced Practice ProviderJOB SUMMARY · The Manager Advanced Practice Professionals provides direction and administrative leadership for Advanced Practice Professionals (APPs) in their defined geographic area and/or medical or surgical specialties within Baylor Scott & White Health System to enable APPs t ...
-
Travel Registered Nurse
1 week ago
ARMStaffing Waco, United States Full timeARMStaffing is looking for RN - MedSurg/Tele in Waco, Texas · Shift: 12 Hour Night, 19:00:00-07:00:00, · Unit Details: 3 NORTH · At ARMStaffing we take care of our nurses We offer:Health & Retirement Benefits · Day-1 access to extensive benefits including Medical, Vision, Denta ...
-
GP Job
2 weeks ago
Baylor Scott & White Health - Central Texas Waco, TX, United States Full timeBaylor Scott & White Health is seeking a board certified or board eligible Family Medicine Physician to join an outstanding team in Waco, Texas. This is an employed career opportunity with a generous benefits package that offers work-life balance, a competitive salary, productivi ...
-
Plastic Surgeon, Waco
6 days ago
Baylor Scott & White Health Waco, United StatesJoining the Baylor Scott and White Health team of medical professionals is a calling that is both fulfilling and rewarding. Our culture thrives in a physician-led spirit of excellence. Becoming a member of our multidisciplinary team grants you access to collegiality, innovation a ...
Eligibility Specialist II - Waco, United States - ChildCareGroup
Description
Job Description
Job DescriptionMake an Impact as an Eligibility Specialist IIYou will interact with customers and childcare providers to determine their needs and provide customers with child care services and information. This includes determining eligibility, providing consumer education as it relates to the importance of quality childcare and enrolling customers in eligible childcare provider's centers.
Why work for ChildCareGroup?
Founded in 1901, ChildCareGroup's (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families. ChildCareGroup believes that children do better as their parents do better. When families thrive, communities succeed.
ChildCareGroup offers a generous benefits package including Paid Parental Leave, (12) Company Holidays, 401(k) match, Paid Time Off, Medical, Dental, Vision and more
You are a great fit for the role because you identify with the CCG SPIRIT, our core values:
SERVICE – Lead with a servant's heart
PROFESSIONALISM – Perform our best every day
INTEGRITY – Do what is right
RESPECT – Treat each other the way we wish to be treated
INCLUSION – Value individual differences
TEAMWORK – Communicate and collaborate to achieve our goals
Position Details
Responsibilities
Education and Experience
Travel and Compliance Requirements
ChildCareGroup's Generous Health and Wellness Benefits
