- Welcoming every patient with a smile
- Treat people with kindness
- Provide assistance for patients
- getting messages to clinical staff
- signing out paperwork, letters, and samples
- help with forms, if needed.
- Check in patients for appointments
- Verify information
- Scan insurance cards and photo id
- verify insurance eligibility
- collect patient co-pays/past balances
- print applicable forms
- Check-out patients
- Schedule follow-up appointments (including labs)
- Collect Self-Pay payment difference, if applicable
- Acknowledge patients as they leave
- Phone Calls
- Remote check in for telehealth
- Reminder appointment phone calls
- Answering phone calls/warm transfers
- have a positive attitude
- desire to work with people from all walks of life
- have empathy toward others
- provide excellent customer service
- good listening skills
- be able to diffuse angry or upset patients while remaining calm
- have a good work ethic
- be able to take direction
- be willing to learn and adapt to change.
- be detail oriented
- have the ability to balance daily deposits
-
Community Health System Bentonville, United States Full timeJob Description · Do you thrive under pressure? Are you a people person? Do you want to be a valued member of a team who plays a critical role in providing excellent care to patients in a clinic setting? If so, consider joining our team as a Registration Tech · Key responsibiliti ...
-
Northwest Medical Center Bentonville Bentonville, United States Full timeDo you thrive under pressure? Are you a people person? Do you want to be a valued member of a team who plays a critical role in providing excellent care to patients in a clinic setting? If so, consider joining our team as a Registration Tech Key res Medical, Family, Registrar, He ...
Full-time registrar Northwest Family Medical at Tuscany - Bentonville, United States - Northwest Medical Center
Description
Do you thrive under pressure?Are you a people person?Do you want to be a valued member of a team who plays a critical role in providing excellent care to patients in a clinic setting? If so, consider joining our team as a Registration Tech
Key responsibilities of this role include:
Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor and/or manager. High school diploma or equivalent. Requires 1-2 years of customer service experience in any field and 0-2 years in healthcare or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.