Logistics Coordinator - Union - Creative Alignments

Description

Do you believe in good korma? Do samosas give you all the fillings? If you take efficient growth and food seriously but not yourself (and enjoy a good pun), we might have a job for you.
Deep Indian Kitchen

We are Deep Indian Kitchen. You may have seen us in the frozen aisles of over 25,000 natural and conventional grocery, mass, club, and drug stores or been to our fast-casual restaurant in Union, NJ. Or, if you shop at Indian grocery stores, you know our parent company Deep Foods Inc. as your trusted manufacturer and brand with over 1200 SKUs. Our brand is on fire now but it hasn't been long since late 2019, when we began a turnaround and rebrand of our Tandoor Chef frozen brand and Indikitch restaurants to Deep Indian Kitchen. There was a need to fill with millennials and foodies actively seeking authentic ethnic experiences, but lacking high quality, modern Indian options. Our differentiated approach and products have made us the #1 fastest selling natural frozen entrée brand in America, with rapid household penetration growth, over 180K followers on Instagram and TikTok...we could go on. And we know it's cliché to say "we're just getting started," but we don't know of any other aspiring 'platform brand' that gets to pick and choose from a 1200 SKU innovation pipeline.

Deep Indian Kitchen's parent company, Deep Foods, was founded by the Amin family matriarch, Bhagwati Amin, and is now owned and operated by three generations of the Amin family. In late 2019, Deep Foods launched the Deep Indian Kitchen brand, which includes a line of frozen foods and NYC-metro-based Fast Casual Restaurants, to elevate and expand access to Indian food in mainstream America. It has become one of the fastest-growing frozen food brands in the U.S. and the #1 Indian brand on social media. Its delicious, authentic, always-made-from-scratch frozen meals and appetizers are available in 25,000 grocery stores nationwide.
What You Will Do

As the Logistics Coordinator, you will own the day-to-day coordination of transportation and logistics operations to keep product moving smoothly across Deep Indian Kitchen's supply chain network. This role partners closely with internal teams and external logistics providers to keep shipments on schedule, resolve issues quickly, and ensure logistics data and invoicing are managed accurately-helping strengthen and improve end-to-end logistics operations.
Responsibilities:

• Plan, schedule, and manage all inbound and outbound shipments across the logistics network.
• Track and monitor shipments, troubleshoot and resolve day-to-day transportation and service issues.
• Manage document control processes for transportation, including Proof of Delivery (POD) and Bill of Lading (BOL).
• Maintain accurate logistics data across multiple systems and internal tracking tools.
• Manage relationships with carriers, 3PLs, receivers, and internal warehouse teams.
• Collaborate with logistics partners to monitor performance, negotiate spot rates, and ensure compliance with service level agreements.
• Serve as the primary communicator for shipment status, delays, and issues to internal teams and external partners.
• Maintain accurate logistics data across multiple systems and internal tracking tools.
• Audit, process, and approve carrier and 3PL invoices, investigating and resolving all billing discrepancies and service failures.
• Support the tracking and reporting of logistics Key Performance Indicators (KPIs).
• Identify and implement opportunities to improve transportation efficiency, optimize cost control, and enhance service levels.
• Support continuous improvement initiatives and act as the subject matter expert in logistical requirements to drive internal excellence.
• Reports to Logistics Manager
• The scope of this role may change as needed.

Who You Are

You're a motivated, detail-oriented logistics professional who thrives in a fast-paced, high-growth environment. You're highly organized, proactive, and comfortable managing logistics data with a continuous-improvement mindset. You bring hands-on transportation/logistics experience and communicate clearly while partnering with internal teams and external carriers/3PLs to keep shipments on track.
Qualifications:

• BA/BS degree required, preferably in supply chain management, logistics, business, or related fields
• 2-3 years of experience in Logistics/Supply Chain Operations
• Experience in CPG, preferably with Refrigerated/Frozen food, and emerging brand experience is a plus
• Strong knowledge of logistics and supply chain principles and best practices
• Understanding of the Broker/Carrier Spot market and transportation industry regulations
• Advanced computer skills, including proficiency in Google and Microsoft Office suites (Excel experience required)
• Proficient with Transportation/Warehouse Management and ERP Systems (Legacy System experience a plus)
• Strong interpersonal, collaboration, and communication skills
• Attention to detail and a proactive mindset
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment
• Restless dissatisfaction with the status quo and a desire to network and research to help find new solutions or learn best practices

Benefits

At Deep Indian Kitchen, we nourish your career the way our food nourishes our customers. Beyond competitive pay and comprehensive benefits, we offer a highly engaged environment defined by frequent product launches and rapid national growth. You aren't just filling a role; you're fueling a brand where warmth, collaboration, and opportunity are part of the daily recipe.

Deep Indian Kitchen is an inclusive workplace that thrives on and appreciates various backgrounds and perspectives.