Customer Service Specialist - Irving, United States - Collabera

Description

Position Details:

Position:
Customer Service Specialist


Industry:
Banking/Financial Services

Job duration: 06 months (Possible Extension)


Location:
Irving, TX Onsite)


Shift:
Mon-Fri (7AM - 6 PM)


Pay Rate:
$32.34/hour


Roles and Responsibilities:
Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.

Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.

Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.

Provide information to client personnel in Customer Service.

Series 7 required.