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- Document customer issues and preferences, ensuring accurate records are maintained for future reference.
- Guide customers through troubleshooting steps and offer reassurance while effectively managing expectations.
- Foster trust and loyalty to the company by following up with clients after service calls to gather feedback, resolve any lingering issues, and ensure a positive experience.
- Weekly pay with incentives and bonuses.
- Holiday pay, vacation pay, and paid time off.
- Company events and parties for individuals and families.
- Pre-employment background check.
- Pre-employment drug screen.
Customer Service Representative - Grand Rapids - Grapids Home Services

3 days ago

Description
About Grapids Home Services
We are a leading residential service company specializing in Plumbing, Heating & Air with over 25 years of experience.
Job Summary:
The Customer Service Representative serves as the primary point of contact for customers, managing inquiries and providing information about services, scheduling appointments, and answering questions regarding HVAC and plumbing systems.
Key Responsibilities:
What We Offer:
Requirements:
Career Growth:
There is room to grow for the right candidate.
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Service Representative
Full time Fifth Third Bank- Grand Rapids
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Customer Service Representative
West Michigan Community Bank- Grand Rapids
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Customer Service Representative
CCL Industries- Grand Rapids
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Customer Service Representative
Stiles Machinery- Grand Rapids
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Client Service Representative
Full time Belt Power- Grand Rapids
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Customer Service Representative
Mercantile Bank- Grand Rapids
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customer service representative
Family Dollar- Grand Rapids
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Card Service Representative
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Customer Service Representative
Full time GLT Packaging- Grand Rapids
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Patient Service Representative
Full time ZOLL LifeVest- Grand Rapids
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Client Service Representative
VCA Animal Hospitals- Grand Rapids
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Customer Service Representative
Gallagher- Grand Rapids
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Customer Service Representative
Xtend Inc- Grand Rapids
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Customer Service Representative
Full time Mercantile Bank- Grand Rapids
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Customer Service Representative
U-Haul- Grand Rapids
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Member Services Representative
Full time Crunch Fitness - Fit Fusion LLC- Grand Rapids
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Customer Service Representative
Full time Xtend- Grand Rapids
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Guest Services Representative
Trinity Health- Grand Rapids
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Customer Service Representative
Full time Jessica Fitzgerald - State Farm Agent- Grand Rapids
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Customer Service Representative
Full time Hanes Companies- Grand Rapids
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Customer Service Representative
Culligan International- Grand Rapids