- Work Today, Get Paid today, with Daily Pay
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one
- Free Employee Meal Daily
- Free On-Site Employee Parking
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more
- Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
- Assign specific duties to staff for efficient operation of department.
- Assist in training new associates and cross-training existing associates.
- Assist in interviewing and hiring new associates for the department.
- Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
- Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know the location and use of fire extinguishers.
- Monitor daily status of rooms, rates, discount rates and packages
- Maintain current list of available rooms for walk
- Coordinate blocking of rooms
- Check printed registration cards against information on arrival report and rectifies any discrepancies
- Ensure prompt and courteous service to guests
- Pre-register guests according to standards
- Complete and monitor employee schedule
- Monitors VIP arrivals
- Notify the Maintenance Department of any maintenance issues
- Keep track of rooms to ensure accurate status and readiness for check-in
- Hire, coach, and discipline direct reports
- Interact positively and professionally with guests to resolve issues
- Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment.
- Act as Manager on Duty as required
- Perform various other duties as assigned to meet business objectives
- In-depth knowledge of 'Full-Service' hotel Front Desk operations, preferably in lifestyle &/or upscale environments - Hilton preferred
- Basic math skills
- Ability to communicate effectively verbally and in writing
- Strong leadership skills
- Ability to exceed expectations of guests and team members
- Excellent time management skills
- Ability to multi-task
- Team player
- Work nights, weekends, and holidays as necessary.
- Ability to exceed expectations of guests
- The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
- Schulte Hospitality Group is an Equal Opportunity Employer.
-
Prep Cook for Waterstone Resort
3 weeks ago
Schulte Companies Boca Raton, United StatesJob Description · Waterstone Resort Marina is seeking a dynamic, service-oriented Part-TimePrep Cook to join our team Waterstone Resort has 1 restaurant open to the public, Sea Spray, serving breakfast, lunch and dinner, and a new Signature Japanese restaurant opening in the near ...
-
Front Desk Supervisor @ Waterstone Resort
1 week ago
Schulte Companies Boca Raton, United StatesJob Description · Waterstone Resort Marina, a Curio Collection by Hilton hotel, managed by Schulte Hospitality Groupis seeking a dynamic, service-orientedFront Office Supervisorto join our teamSHGis an organization whose success is rooted in its service culture. Our mission is to ...
-
Prep Cook for Waterstone Resort
3 weeks ago
Schulte Companies Boca Raton, United StatesSchulte Companies - 999 East Camino Real [Kitchen Staff / Grill Cook / Line Cook] As a Cook at Schulte Companies, you'll: Prepare and cook food items according to recipes and quality standards; Set up and stock stations with all necessary supplies; Clean and maintain kitchen equi ...
-
Front Desk Supervisor @ Waterstone Resort
2 weeks ago
Schulte Companies Boca Raton, United StatesJob Description · Waterstone Resort Marina, a Curio Collection by Hilton hotel, managed by Schulte Hospitality Groupis seeking a dynamic, service-orientedFront Office Supervisorto join our teamSHGis an organization whose success is rooted in its service culture. Our mission is to ...
-
Schulte Hospitality Group Boca Raton, United StatesWTFL-37684 · Waterstone Resort & Marina, a Curio Collection by Hilton property, managed by Schulte Hospitality Group is seeking a dynamic, service-oriented Bellperson to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude h ...
-
Schulte Hospitality Group Boca Raton, United States Full timeJob Description · Waterstone Resort & Marina, a Curio Collection by Hilton hotel, managed by Schulte Hospitality Group is seeking a dynamic, service-oriented Bus Person / Rover / Food Runner to join our team SHG is an organization whose success is rooted in its service cultur ...
-
Executive Chef
3 weeks ago
Waterstone Resort & Marina Boca Raton, United States Full timeWaterstone Resort & Marina, A Curio Collection by Hilton property, managed by Schulte Hospitality Group is seeking a dynamic, service-oriented Executive Chef to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitalit ...
-
Beverage / Assistant Restaurant Manager
1 week ago
Schulte Companies Boca Raton, United StatesJob Description · Waterstone Resort Marina, A Curio Collection by Hilton property, managed by Schulte Hospitality Groupis seekinga dynamic, service-oriented Beverage / Assistant Restaurant Manager to join our team This is a unique opportunity as food and beverage is at the heart ...
-
Server @ Waterfront Restaurant
3 weeks ago
Schulte Companies Boca Raton, United StatesJob Description · SeaSpray waterfront restaurant @ Waterstone Resort Marina, a Curio Collection by Hilton propertyis seeking a dynamic, service-orientedRestaurant Serverto join our teamAM Shift (7:30am - 4pm) /or PM Shift (3pm-11pm) - weekends holiday shifts availability is a mus ...
-
Director of Finance
3 weeks ago
Schulte Hospitality Group Boca Raton, United StatesWTFL-37793 · Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Finance to join our team at Waterstone Resort SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, priorit ...
Front Desk Supervisor @ Waterstone Resort - Boca Raton, United States - Schulte Hospitality Group
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
WTFL-38352
Waterstone Resort & Marina, a Curio Collection by Hilton hotel, managed by Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team SHG is an organization whose success is rooted in its service culture.
Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do.
We are passionate hoteliers eager to add like-minded people to our rapidly growing team
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development.
After all, we believe our greatest and most valuable asset is our people SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Our Company:
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
We are a diverse team of innovative hoteliers and restauranteurs operating in more than 200 locations across 38 states and 3 countries.
Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
EDUCATION AND EXPERIENCE