Microsoft 365 Engineer - St Paul, United States - Cetera Financial Group

Description

Job Description

We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving. As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression. Join us to be part of a transformative journey that can shape the industry's future.

Cetera is seeking a Microsoft 365 Engineer to manage the Microsoft 365 infrastructure for Cetera's Remote Administration firms. The Remote Administration program is a service offered to the independent businesses leveraging Cetera as their broker dealer and offers full-service managed IT. This role will manage all aspects of Microsoft 365 and surrounding infrastructure, escalated troubleshooting in partnership with the IT Operations team, and ongoing improvements to the Microsoft 365 platform.

What you will do:

• Escalated Microsoft 365 and Messaging Support: Provide expertise and advanced troubleshooting for issues escalated from our Level 1 and Level 2 support teams.
• Microsoft 365 Ongoing Improvements: Improve and deploy features within the Microsoft 365 ecosystem and surrounding tools including:
  • Exchange Online
  • Microsoft Teams
  • Azure Active Directory
  • OneDrive for Business
  • SharePoint Online
  • Intune
  • Proofpoint
• Tenant Setup and Onboarding: Lead configuration of new E5 tenant that will be used to expand the RA Program to new independent Advisor Firms.
• Tenant Segmentation: Lead project to segment existing 26-firm, 2000 user tenant using administrative units, scope tags, groups, address lists, and other security tools available from Microsoft.
• Multi-Tenant Management: Manage multiple Microsoft 365 tenants and streamline multi-tenant management leveling both tools in the Microsoft 365 stack and recommending third party tools to be implemented as needed.
• Documentation and Process Development: Create and maintain knowledgebase and process documentation for Microsoft 365 and processes owned by this role. Follow best practice processes including change management.

What you need to have (Basic Qualifications):

• 5+ years of overall Information Technology experience
• 3+ years of Microsoft 365 tenant administration including hands-on tenant setup experience
• 2+ years of Scripting (PowerShell) experience
• Microsoft 365 Administrator Expert certification

Our top performers share the following traits:

• Experience with a Managed Service Provider or consulting environment.
• Migration experience from OnPrem to M365 including tenant setup from scratch
• Strong understanding of messaging and mail flow.
• Project leadership from design through implementation.
• Ability to work independently but also collaborate when needed.

#LI-HYBRID

About Us

What we give you in return:

Not many teams can say that they support people's dreams coming to life... We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

• Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship
• Easy access to mental health benefits to meet our team members and their families where they are
• 20+ days of paid time off (PTO), paid holidays, and 2 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities
• 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years
• Paid parental leave to support all team members with birth, adoption, and foster
• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more

About Cetera Financial Group:

Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.

"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

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