Sales Business Development Center Associate - Vista, United States - Crowley Car Company

Description

North County Ford

is seeking an Automotive Business Development Associate to join our team.

The BDC Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales department.

You will find that you are given the knowledge and tools necessary to succeed. We offer you a challenging career where you will have the opportunity to grow professionally.
What are the day-to-day responsibilities?
Receiving inbound sales phone calls and Internet leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration.
Contacting clients prior to appointment date to confirm appointment
Following up post visit to ensure customer satisfaction
Maintaining current knowledge of all promotions and inventory
Attending Sales meetings
Consistently meeting/exceeding goals which correspond to the objectives of the dealership
What are the requirements for this job?
Previous automotive sales experience or relevant sales experience is required.
High level of professionalism
Excellent oral, written and positive interpersonal communication skills
Strong customer service, sales, or telemarketing background
Ability to work well under pressure
Computer literacy – developing proficiency with all features of the BDC CRM software
Strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem-solving skills
Call center experience is a plus, but not necessary.
Valid Driver's License and ability to maintain insurability
High school diploma or equivalent

Compensation:
$16.00 per hour plus commission. Average regular rate of pay after base and bonus ranges from $20 to $35 per hour.

North County Ford offers a full comprehensive benefit package including Medical and Dental Insurance, Life Insurance, a 401K plan, Flexible Spending Accounts, advancement opportunities and much more
We are an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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